Please select Into the mobile phone version | Continue to access the computer ver.
Picture always disappear from app
720 2 2018-3-4
Uploading and Loding Picture ...(0/1)
o(^-^)o
c.grex
lvl.2
Flight distance : 4751 ft
United Kingdom
Offline

I seen others have this issue. Using my OSMO Mobile2 I can take various pictures and video and they appear in the Go app at first, but then I’ll look a day later and the pictures have disappeared? The video is fine.

I can use iTunes to access the HG300 folder and find them that way, but there must be a bug with the app

App version 3.1.28 on a iPhone 7 Plus iOS 11.2.6. Latest firmware on Osmo Mobile2

I removed the app and reinstalled but issue comes back again.
2018-3-4
Use props
DJI Mindy
Administrator
Flight distance : 7 ft
  • >>>
Offline

Hi Grex, thanks for your feedback, the issue will be forwarded to our engineers for attention, we will let you know if there is any wrong with the APP, sorry for the inconvenience caused.
2018-3-4
Use props
Lovely Rita
lvl.2
United States
Offline

I experienced this same issue, this weekend, with my first attempt using my OS Mobile 2 with iPhone 6s.
Pictures taken were able to be viewed right after taking them but later in the day when I went to view them again, they were not there.
Mixture of standard still shots and panorama's.
Not sure of where else to look.


2018-3-19
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules