Help! Spark won't turn on.
3450 30 2018-3-7
Uploading and Loding Picture ...(0/1)
o(^-^)o
fansd0d6b134
lvl.1
Philippines
Offline

Hey guys. Spark was doing pretty well up in the mountains until i change battery. When i turned it on again there is no more led lights and it's just beeping the entire time. Apparently assistant 2 is giving an error messages. Ejecting disk properly keeps on popping up. Bought Spark in Canada but i live in the Philippines. Desperately need for suggestions.
2018-3-7
Use props
mattinhk
lvl.2
Flight distance : 54888 ft
Hong Kong
Offline

So do you mean the battery works but the spark won't boot correctly?
2018-3-7
Use props
fansd0d6b134
lvl.1
Philippines
Offline

Got the combo and yes both the batteries working except for the drone itself. when i turn it on it just makes a beeping sound and twitching...
2018-3-7
Use props
fansd0d6b134
lvl.1
Philippines
Offline

2018-3-7
Use props
DJI Elektra
DJI team
Hong Kong
Offline

fansd0d6b134 Posted at 2018-3-7 01:31
https://www.youtube.com/watch?v=fIPSJPnLDss

Hi, when did it happen? Did you crash your drone before? Or did you just update your drone? Please provide more info for further analysis.
2018-3-7
Use props
fansd0d6b134
lvl.1
Philippines
Offline

It happened 3 days ago.. I did not crash it. there was no interferance whatsoever. The battery was low so i had to change it. When i turned it on it was beeping. no firmware update I'm pretty sure since there was no signal. And i was on flight mode. Did the Assistant 2 but to no avail.
2018-3-7
Use props
mattinhk
lvl.2
Flight distance : 54888 ft
Hong Kong
Offline

fansd0d6b134 Posted at 2018-3-7 01:20
Got the combo and yes both the batteries working except for the drone itself. when i turn it on it just makes a beeping sound and twitching...

my advice, I'd try to upgrade/downgrade the firmware, see if it resets the software back to normal. if not, i think you'll have to send it in.
2018-3-7
Use props
fansd0d6b134
lvl.1
Philippines
Offline

this while on assistant 2. cannot complete  refresh nor downgrade because the spark keep on ejecting. tried different cables just so...
2018-3-7
Use props
fansd0d6b134
lvl.1
Philippines
Offline

mattinhk Posted at 2018-3-7 01:57
my advice, I'd try to upgrade/downgrade the firmware, see if it resets the software back to normal. if not, i think you'll have to send it in.

tried it. spark keeps on ejecting.. so i can't do anything that has to do with the assistant 2. unless there is another way perhaps?
2018-3-7
Use props
Anuvis
Second Officer
Flight distance : 1976736 ft
Greece
Offline

I recently read a post in this forum that dji assistant 2 brick some sparks...
2018-3-7
Use props
S.J
Second Officer
Flight distance : 322454 ft
Kuwait
Offline

fansd0d6b134 Posted at 2018-3-7 01:20
Got the combo and yes both the batteries working except for the drone itself. when i turn it on it just makes a beeping sound and twitching...

this is normal by SPARK standards . Just update the software and you will be good to go in no time.
2018-3-7
Use props
fansd0d6b134
lvl.1
Philippines
Offline

S.J Posted at 2018-3-7 03:41
this is normal by SPARK standards . Just update the software and you will be good to go in no time.

but how can i update? drone doesn't work at all.
2018-3-7
Use props
fansd0d6b134
lvl.1
Philippines
Offline

mattinhk Posted at 2018-3-7 01:57
my advice, I'd try to upgrade/downgrade the firmware, see if it resets the software back to normal. if not, i think you'll have to send it in.

tried to do upgrade/downgrade but error occurs. tried to to factory reset but no luck either.
2018-3-7
Use props
chorn1966
lvl.3
Flight distance : 520512 ft
United States
Offline

fansd0d6b134 Posted at 2018-3-7 06:42
tried to do upgrade/downgrade but error occurs. tried to to factory reset but no luck either.

I think the device is trying to do a POST operation and failing. Please remove any SD card from the spark. try rebooting again.
2018-3-7
Use props
V_kingo
lvl.4
Flight distance : 310157 ft
Chile
Offline

If you can set and see the Spark WiFi (not the Remote) there is a chance to refresh/Upgrade firmware via DJI Go 4 application.
2018-3-7
Use props
fansd0d6b134
lvl.1
Philippines
Offline

chorn1966 Posted at 2018-3-7 06:54
I think the device is trying to do a POST operation and failing. Please remove any SD card from the spark. try rebooting again.

i did remove SD i but its still the same.
2018-3-7
Use props
chorn1966
lvl.3
Flight distance : 520512 ft
United States
Offline

fansd0d6b134 Posted at 2018-3-7 07:15
i did remove SD i but its still the same.

Have you tried pushing and holding the battery button for 9 seconds?
2018-3-7
Use props
fansd0d6b134
lvl.1
Philippines
Offline

chorn1966 Posted at 2018-3-7 07:22
Have you tried pushing and holding the battery button for 9 seconds?

yes tried so many times. it does not do reset or anything.  
2018-3-7
Use props
chorn1966
lvl.3
Flight distance : 520512 ft
United States
Offline

fansd0d6b134 Posted at 2018-3-7 07:55
yes tried so many times. it does not do reset or anything.

Uggh....... sorry you will have to most likely open a support case with DJI. Sorry
2018-3-7
Use props
fansd0d6b134
lvl.1
Philippines
Offline

chorn1966 Posted at 2018-3-7 08:00
Uggh....... sorry you will have to most likely open a support case with DJI. Sorry

uh oh. no.
2018-3-7
Use props
rimza
Second Officer
Flight distance : 3307 ft
Brunei
Offline

If it is still on warranty contact DJI Support and create a case to claim warranty.
P/S you may try to look at the battery connections to see if they are clean and the battery sliding to the spark seats well.
2018-3-7
Use props
fansd0d6b134
lvl.1
Philippines
Offline

rimza Posted at 2018-3-7 08:03
If it is still on warranty contact DJI Support and create a case to claim warranty.

it is still on warranty but no Dji service centre nearby. But i will definitely  contact Dji support. i don't have a choice. Thank you.
2018-3-7
Use props
fansd0d6b134
lvl.1
Philippines
Offline

V_kingo Posted at 2018-3-7 07:14
If you can set and see the Spark WiFi (not the Remote) there is a chance to refresh/Upgrade firmware via DJI Go 4 application.

i  can only see the Rc wifi but not the spark. tried to push and hold to see if i might activate the spark wifi but failed.
2018-3-7
Use props
fansd0d6b134
lvl.1
Philippines
Offline

V_kingo Posted at 2018-3-7 07:14
If you can set and see the Spark WiFi (not the Remote) there is a chance to refresh/Upgrade firmware via DJI Go 4 application.

hi. i cannot set to spark wifi. only to Rc wifi.
2018-3-7
Use props
V_kingo
lvl.4
Flight distance : 310157 ft
Chile
Offline

Could you try in another computer with Assistance 2?
2018-3-7
Use props
mattinhk
lvl.2
Flight distance : 54888 ft
Hong Kong
Offline

V_kingo Posted at 2018-3-7 10:02
Could you try in another computer with Assistance 2?

I would try both advices from V_kingo maybe try using a windows platform with DJI A2?
2018-3-7
Use props
fansd0d6b134
lvl.1
Philippines
Offline

mattinhk Posted at 2018-3-7 18:15
I would try both advices from V_kingo maybe try using a windows platform with DJI A2?

Tried with a different computer. trying to look for windows..
ssspark.jpg
2018-3-7
Use props
V_kingo
lvl.4
Flight distance : 310157 ft
Chile
Offline

Uhh! that´s bad, but don´t give up yet, at least, apparently you can connect with your drone

- Is Spark wifi available?
- Did you try with a previous firmware version, .0701 for example?
- Would you try one of this:
                                                
or
                                                
2018-3-8
Use props
fansd0d6b134
lvl.1
Philippines
Offline

V_kingo Posted at 2018-3-8 10:07
Uhh! that´s bad, but don´t give up yet, at least, apparently you can connect with your drone

- Is Spark wifi available?

spark wifi not available..
2018-3-10
Use props
fansd0d6b134
lvl.1
Philippines
Offline

V_kingo Posted at 2018-3-8 10:07
Uhh! that´s bad, but don´t give up yet, at least, apparently you can connect with your drone

- Is Spark wifi available?

Hi. I just want to know if it will void DJI warranty  if i use dronezbreak?
2018-3-13
Use props
Jos A
First Officer
Flight distance : 73209 ft
Netherlands
Offline

You can still see your spark in assistant 2, thats good!.
Did you use latest assistant 2?Do you have warranty? There is another way Check pm
2018-3-14
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules