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No camera feed
1323 12 2018-3-7
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Prsmeds
lvl.3
Flight distance : 3711 ft
United States
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I was  trying to fly my drone but I couldn’t get any camera feed on the screen it was just black. I took pictures and I could see the pictures but I had no footage on my screen. Any footage, any suggestions?
2018-3-7
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DJI Elektra
Administrator
China
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What is the message from your app? Did you crash your drone before? Please provide a screenshot of the situation. Thanks for your support.
2018-3-7
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Prsmeds
lvl.3
Flight distance : 3711 ft
United States
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DJI Elektra Posted at 2018-3-7 18:38
What is the message from your app? Did you crash your drone before? Please provide a screenshot of the situation. Thanks for your support.

It didn't give me any message, I did crash it one time before, but it wasnt very high and there isnt much damage. Also, it is supposed to be super durable, so i dont think the crash did it. I will get you a screenshot asap
2018-3-7
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DJI Elektra
Administrator
China
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Prsmeds Posted at 2018-3-7 20:51
It didn't give me any message, I did crash it one time before, but it wasnt very high and there isnt much damage. Also, it is supposed to be super durable, so i dont think the crash did it. I will get you a screenshot asap

Thanks for your update. Please provide us the info for further check. If the problem remains, I would recommend you send it back for check: http://www.dji.com/support
2018-3-9
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Edson Kozo Yosh
lvl.1
Brazil
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Estou com problema semelhante, não aparece a imagem da camera do Spark em meu Iphone.ver fotos.
2018-3-17
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Edson Kozo Yosh
lvl.1
Brazil
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2018-3-17
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Edson Kozo Yosh
lvl.1
Brazil
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2018-3-17
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Edson Kozo Yosh
lvl.1
Brazil
Offline

2018-3-17
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Edson Kozo Yosh
lvl.1
Brazil
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2018-3-17
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Edson Kozo Yosh
lvl.1
Brazil
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2018-3-17
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djiuser_jPTdxu1dwZ5b
New

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DJI Elektra Posted at 2018-3-9 01:23
Thanks for your update. Please provide us the info for further check. If the problem remains, I would recommend you send it back for check: http://www.dji.com/support

Hello, I don't know if you will reply but I am experiencing the same issue. However I have a message on my app saying "Repairing Video Files"
I didn't crash I collided with a pole midair and the drone was fine, I landed it. Afterwards I restarted it and I had no video feed but had full control and could take off and land from the app. I could not access my photos or videos from the app. (sorry for necro)
2019-10-2
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djiuser_jPTdxu1dwZ5b
New

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DJI Elektra Posted at 2018-3-9 01:23
Thanks for your update. Please provide us the info for further check. If the problem remains, I would recommend you send it back for check: http://www.dji.com/support

Hello, I don't know if you will reply but I am experiencing the same issue. However I have a message on my app saying "Repairing Video Files"
I didn't crash I collided with a pole midair and the drone was fine, I landed it. Afterwards I restarted it and I had no video feed but had full control and could take off and land from the app. I could not access my photos or videos from the app. (sorry for necro)
2019-10-2
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iskak
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me too my drone sensor camera error and 0x8000000
pls suggerstion me
2019-10-3
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