HI I recently Bought a Mavic Pro and have shot some really good footage with it yesterday i was in Kanchanaburi Province i Thailand and was filming at the bridge over the river Kwea. i had a warning coming up about batterey not charging, when i looked at the battery level for the drone all was good so i was a bit confused nad deicided to hit the home button but instead of going up it moved south and straight into a tree behind, it then fell a fair way.  I think this has been caused by me not keeping an eye on my phone battery level, it was down to 14%.  The result of the crash and the ensueing fall has caused the front right arm to break and now needs to be replaced.  What i need is a place in Bangkok that can repair it and also carry out a diagnstics check to ensure all onboard flying electronics is all working ok. your hel would be much apprecieated.

Hey Hammond, I'm sorry to hear the accident. Please check whether the local dealers can help: https://www.dji.com/where-to-buy

DJI Susan Posted at 2018-3-9 04:35
Hey Hammond, I'm sorry to hear the accident. Please check whether the local dealers can help: https://www.dji.com/where-to-buy

thank s for that A lot of these store in Thailand sell the drones (I bought mine in a Camera House Store) but have almost no product knowledge.
of the stores that are listed some have "DJI AUTHORIZED RETAIL STORE" would that be  a specific DJI dealer with the required product knowledge

Hammond Posted at 2018-3-9 16:07
thank s for that A lot of these store in Thailand sell the drones (I bought mine in a Camera House Store) but have almost no product knowledge.
of the stores that are listed some have "DJI AUTHORIZED RETAIL STORE" would that be  a specific DJI dealer with the required product knowledge

Please check recommended repair center on this website: https://www.dji.com/service/repair/centers
There is one repair center in Bankok, you may contact them to have a try.

DJI Mindy Posted at 2018-3-9 18:56
Please check recommended repair center on this website: https://www.dji.com/service/repair/centers
There is one repair center in Bankok, you may contact them to have a try.[view_image]

Thanks very much for your help.  I can really recommend this repair centre "Phantom Thailand" they are very efficient I dropped the drone at 5pm wed and picked it up at 1pm Friday and it was ready to go (unusual here in Thailand)
thanks for the recommendation

Hammond Posted at 2018-3-16 17:15
Thanks very much for your help.  I can really recommend this repair centre "Phantom Thailand" they are very efficient I dropped the drone at 5pm wed and picked it up at 1pm Friday and it was ready to go (unusual here in Thailand)
thanks for the recommendation

Thanks for keeping us updated. It's really nice you have figured it out so quickly. Happy flying!