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ESC Error Warning
1033 13 2018-3-12
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fans00cbdc1e
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Flight distance : 29862 ft
Brazil
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Hi, I have a Phantom 3 Pro with the firmware v.1.11.20 but the motors are not starting! I have got the warning message "ESC error". Someone could help me?  

2018-3-12
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DJI Susan
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Hi there, has the drone been involved in the crash or hard landing before? If not, I'll PM you the download link of V1.11.30, please check later.
2018-3-12
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djiuser_xsGSklwVIMQ2
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Indonesia
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DJI Susan Posted at 2018-3-12 18:54
Hi there, has the drone been involved in the crash or hard landing before? If not, I'll PM you the download link of V1.11.30, please check later.

Can you share link for ver 1.11.30?
2018-3-13
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ALABAMA
Captain
Flight distance : 10442687 ft
United States
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Best to send to repair.
2018-3-13
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RicardoGray
Captain
Flight distance : 4356421 ft
United States
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djiuser_xsGSklwVIMQ2 Posted at 2018-3-13 08:07
Can you share link for ver 1.11.30?

I see you haven't replied to Susan yet about if you crashed your drone or not. I understand Alabama suggesting to send it in, but there have been a number of people who have had success using that latest "secret" firmware for the ESC issue. Might be worth a try. I cannot say form experience, but I was saying what I've seen here on the forum about it.
2018-3-13
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fans00cbdc1e
New
Flight distance : 29862 ft
Brazil
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DJI Susan Posted at 2018-3-12 18:54
Hi there, has the drone been involved in the crash or hard landing before? If not, I'll PM you the download link of V1.11.30, please check later.

Thank, Susan. It  works! After I upgrated the firmware to V1.11.30 (it took ~4s), the erro message disappers and now the motors are starting.
2018-3-13
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Moris I
lvl.1
Flight distance : 192254 ft
United States
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DJI Susan Posted at 2018-3-12 18:54
Hi there, has the drone been involved in the crash or hard landing before? If not, I'll PM you the download link of V1.11.30, please check later.

Hello I have the same issue, drone was fine and then yesterday when I tryed to fly it, will give the same error ESC and motors will not start, lights and gimbal work fine. No accidents or hard landings. Could you please send me the file and also do I have to downgrade it with a DEBUG File?
2018-3-13
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Garethblack
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United Kingdom
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Hey, I have just had the same error ESC and motors will not start  After update to v.1.11.20 lights and gimbal work fine.  Could you please send me the file link as well

Thanks
2018-3-14
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DJI Susan
Administrator
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djiuser_xsGSklwVIMQ2 Posted at 2018-3-13 08:07
Can you share link for ver 1.11.30?

Received with thanks! It is a P3P, right? If yes, please check the link I sent in PM.
2018-3-15
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DJI Susan
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fans00cbdc1e Posted at 2018-3-13 17:27
Thank, Susan. It  works! After I upgrated the firmware to V1.11.30 (it took ~4s), the erro message disappers and now the motors are starting.

I'm glad to know this has been figured out. Happy flying!
2018-3-15
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DJI Susan
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Moris I Posted at 2018-3-13 18:29
Hello I have the same issue, drone was fine and then yesterday when I tryed to fly it, will give the same error ESC and motors will not start, lights and gimbal work fine. No accidents or hard landings. Could you please send me the file and also do I have to downgrade it with a DEBUG File?

Moris, I understand your situation and have PMed you the link, see whether it is the right one.
2018-3-15
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DJI Susan
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Garethblack Posted at 2018-3-14 05:37
Hey, I have just had the same error ESC and motors will not start  After update to v.1.11.20 lights and gimbal work fine.  Could you please send me the file link as well

Thanks

Sorry for the inconvenience. I've received your message in PM and replied as well. Please let us know whether it works, thanks!
2018-3-15
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Garethblack
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United Kingdom
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DJI Susan Posted at 2018-3-15 02:31
Sorry for the inconvenience. I've received your message in PM and replied as well. Please let us know whether it works, thanks!

Thanks for the PM with the update, which i have now done  but still showning the ESC error ?  
2018-3-15
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DJI Susan
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Garethblack Posted at 2018-3-15 09:28
Thanks for the PM with the update, which i have now done  but still showning the ESC error ?

If so, I'm afraid that it is not the firmware issue. Please kindly start a case and send the unit in for diagnosis: https://www.dji.com/support
2018-3-16
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