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Cant Wait to send back the goggles
642 8 2018-3-16
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KiloGolf7
lvl.2
United States
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Way to blurry .... until they fix the diopter im not interested in these $450 goggles
2018-3-16
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DJI-Mark
Moderator

United States
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Did you try to update the firmware in your goggles? Do you wear glasses?
2018-3-16
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KiloGolf7
lvl.2
United States
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DJI-Mark Posted at 2018-3-16 15:47
Did you try to update the firmware in your goggles? Do you wear glasses?

I do wear reading glasses, I tried with and with out glasses. No update, I opened the box powered it up long enough to see that there was diopter malfunction and boxed it back up
2018-3-16
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KiloGolf7
lvl.2
United States
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DJI-Mark Posted at 2018-3-16 15:47
Did you try to update the firmware in your goggles? Do you wear glasses?

Problem is being solved, DJI has elected to let me send the whole order back for a refund on the MPP fly more the goggles & DJI care. Personally I would have sent out the $29 corrective lenses to save the $1827.00 sale and keep a customer ... but thats none of my business
2018-3-19
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DJI Elektra
Administrator
Hong Kong
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KiloGolf7 Posted at 2018-3-19 07:23
Problem is being solved, DJI has elected to let me send the whole order back for a refund on the MPP fly more the goggles & DJI care. Personally I would have sent out the $29 corrective lenses to save the $1827.00 sale and keep a customer ... but thats none of my business

Thanks for your feedback. Please inform us if your have any problem.
2018-3-23
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KiloGolf7
lvl.2
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DJI Elektra Posted at 2018-3-23 01:27
Thanks for your feedback. Please inform us if your have any problem.

Everything went well, I was refunded for the whole order. I was treated very good
2018-4-1
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DJI Elektra
Administrator
Hong Kong
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KiloGolf7 Posted at 2018-4-1 16:59
Everything went well, I was refunded for the whole order. I was treated very good

Nice! Thanks again for your positive commend. Have fun!
2018-4-1
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Rickyber
Second Officer
Flight distance : 403488 ft
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KiloGolf7 Posted at 2018-3-19 07:23
Problem is being solved, DJI has elected to let me send the whole order back for a refund on the MPP fly more the goggles & DJI care. Personally I would have sent out the $29 corrective lenses to save the $1827.00 sale and keep a customer ... but thats none of my business

Very true about the corrective lenses.
Before purchasing my goggles, I read about the corrective lenses.
Since, I wear readers, I ordered the corrective lenses and the view is perfect for me in the goggles.
2018-4-4
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VA6DX
New
Canada
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KiloGolf7, did you try "Focus Fixers"? Just google them. Sounds like a good option for those that have the same problem.
2018-4-7
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