phone must be at more than 50%
512 10 2018-3-16
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Picanoc Jack
First Officer
Flight distance : 10321657 ft
Canada
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well i was anxious to get another nice video but once out there3 my gimbal was doing strange things, even my DJI app was acting strange, sent me a message to calibrate my IMU, just couldn't not figure it out until I remembered some of the things people were saying on this site and sure enough i checked the level of battery on the phone and it was at 38%,  problem solved.  This is one of the reason I look up  this site, I learn so much here, thank you.
2018-3-16
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Arcobaleno Reborn
lvl.3

Philippines
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Glad your fixed the issue right away, Picanoc Jack. Thumbs up!
2018-3-16
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DJI Elektra
DJI team
Hong Kong
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Jack, can you tell me the model of your mobile device and the version of your app? Thanks for your support.
2018-3-18
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Picanoc Jack
First Officer
Flight distance : 10321657 ft
Canada
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DJI Elektra Posted at 2018-3-18 18:18
Jack, can you tell me the model of your mobile device and the version of your app? Thanks for your support.

phone is a Sony model# E2306   Sony Experia Aqua M4 the app is 4.6.2.  now I am not too sure of the app # right now it's kind of early to go and get it will get back to you later on to confirm
2018-3-19
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DJI Elektra
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Hong Kong
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Picanoc Jack Posted at 2018-3-19 01:10
phone is a Sony model# E2306   Sony Experia Aqua M4 the app is 4.6.2.  now I am not too sure of the app # right now it's kind of early to go and get it will get back to you later on to confirm

Thanks for your update. I will help you forward it.
2018-3-20
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Marian
lvl.4
Flight distance : 340597 ft
Spain
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So you think the strange acting from the gimbal as well as the DJI app behaving weirdly was due to your low phone battery?
2018-3-20
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A CW
Captain
Flight distance : 13864580 ft
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United Kingdom
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Really? I landed my MPP on Sunday in sub zero temperatures with 3% left in my iPhone and not a single issue during flight.
2018-3-20
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Woe
Captain
Flight distance : 4129268 ft
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United States
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Never heard of the phone battery causing issues with go4 app. Hope everything works out
2018-3-20
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DJI Elektra
DJI team
Hong Kong
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Picanoc Jack Posted at 2018-3-19 01:10
phone is a Sony model# E2306   Sony Experia Aqua M4 the app is 4.6.2.  now I am not too sure of the app # right now it's kind of early to go and get it will get back to you later on to confirm

Confirmed with our engineers, the power of phone will not affect the performance of app. If you encounter the problem again, please let us know.
2018-3-21
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Picanoc Jack
First Officer
Flight distance : 10321657 ft
Canada
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DJI Elektra Posted at 2018-3-21 23:25
Confirmed with our engineers, the power of phone will not affect the performance of app. If you encounter the problem again, please let us know.

surprisingly and fortunately I flew the drone a few more times after and all flights were just fine,  no problems whatsoever,  getting the Ipad mini 4 next week sometime so things are looking up,  thank you Elektra.
2018-3-21
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DJI Elektra
DJI team
Hong Kong
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Picanoc Jack Posted at 2018-3-21 23:32
surprisingly and fortunately I flew the drone a few more times after and all flights were just fine,  no problems whatsoever,  getting the Ipad mini 4 next week sometime so things are looking up,  thank you Elektra.

You are welcome. Have fun during flight.
2018-3-22
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