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Forum Issue: I'm not from CANADA as my Profile shows.
767 13 2018-3-16
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pyott
lvl.2
Flight distance : 4511 ft
United States
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I don't know how this got set, missed it or something but there doesn't seem to be a method to change it.  I'm an American living in the United States, but I'm labeled Canada on my Profile.  Nothing against my northern friends but I would like the truth posted under my name.   Many thanks to the admin that can fix this issue for me.
2018-3-16
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dji TO88
Captain
Flight distance : 3698 ft

Canada
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I'm surprised you can't edit this yourself. It's not so bad living here in Canada...
2018-3-16
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Keule
Captain
Flight distance : 3733015 ft
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Germany
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It's all about your Internet provider. If your provider has some ties to Canada, it's likely that your current TCP/IP address is somehow showing a canadian geolocation.
DJI forum software has its own georeferencing 'plugin' which uses that info from your provider.
2018-3-16
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StanfordWebbie
Captain
Flight distance : 178018 ft
United States
Offline

I don't know if it was from your IP address or not, but I do know that it's pretty impossible to edit what is shown about you. I started with a Phantom, and when I bought my Mavic, I thought I needed to use a different user name while registering.  Well, that ended up with me having two different DJI accounts - this one showing me with the phantom and the other account showing me as a Mavic owner.  I've tried several times to get the two accounts married, or at least showing on this one that I also have a Mavic.  No luck.  
2018-3-16
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pyott
lvl.2
Flight distance : 4511 ft
United States
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The forum admins that could probably fix my country of origin issue most likely work for DJI in China and don't speak English.  Hopefully, an admin or moderator will catch this post and help.
2018-3-16
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Keule
Captain
Flight distance : 3733015 ft
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Germany
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pyott Posted at 2018-3-16 21:39
The forum admins that could probably fix my country of origin issue most likely work for DJI in China and don't speak English.  Hopefully, an admin or moderator will catch this post and help.

Use this website and check your location and post the results. Location check
2018-3-16
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nottuppaware
First Officer
Flight distance : 70745 ft
Australia
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"Well, some people in Europe have the impression that America has made some stupid choices in the past o' five years... so for the next week I am from Canada."
2018-3-16
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1px0ff
Second Officer
Flight distance : 237238 ft
United States
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Same thing has happened to me.  While I have always wanted to visit Canada, I live in Texas.  No way to change this in the forum.  At least we know it isn't an isolated event
2018-3-16
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DJI Susan
Administrator

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Keule is correct. The country under your Avatar will change automatically according to your IP address. You can connect another internet to verify. Alternatively, please try to contact the network carrier to check the exact status.
2018-3-16
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pyott
lvl.2
Flight distance : 4511 ft
United States
Offline

Well, I just researched it.. seems to be an issue.  My provider if Frontier FIOS and this is what I found... https://www.reddit.com/r/sysadmi ... ned_to_us_frontier/
2018-3-17
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pyott
lvl.2
Flight distance : 4511 ft
United States
Offline

Keule Posted at 2018-3-16 22:04
Use this website and check your location and post the results. Location check

According to your link to identifying my location, it shows that I'm correctly ID'd as in the United States in the State of California.  Seems the forum may be glitched.



2018-3-17
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DJI Elektra
Administrator
China
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pyott Posted at 2018-3-17 16:28
According to your link to identifying my location, it shows that I'm correctly ID'd as in the United States in the State of California.  Seems the forum may be glitched.

[view_image]

Thanks for your update. Please wait patiently, I would forward this situation for further check.
2018-3-17
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pyott
lvl.2
Flight distance : 4511 ft
United States
Offline

Thank you for fixing it!
2018-3-23
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DJI Susan
Administrator

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pyott Posted at 2018-3-23 07:01
Thank you for fixing it!

Thanks for keeping us updated. Nice to know we finally address this out.
2018-3-23
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