I've been trying to use auto tune on my R2 and it fails every time. Running a large sony camera(XD). It is balanced. Auto tune bar makes it to about 95% then fails. What should I try to fix?
Thanks

Ronin 2 is set for the following maximum payload: It supports a rated payload of 30 lbs (13.6 kg).  Please check to see if your camera is over that amount of weight. What type of camera do you have i.e. make and model?

DJI-Mark Posted at 2018-3-23 08:34
Ronin 2 is set for the following maximum payload: It supports a rated payload of 30 lbs (13.6 kg).  Please check to see if your camera is over that amount of weight. What type of camera do you have i.e. make and model?

Camera is about 20 lbs and is a Sony PDWF800

I bet you dont have the vertical bar on the cage tied down to your camera properly?

CineView Media Posted at 2018-4-15 01:40
I bet you dont have the vertical bar on the cage tied down to your camera properly?

I bet I do. Camera is rock solid in the cage.

astropaulo Posted at 2018-4-15 02:49
I bet I do. Camera is rock solid in the cage.

Could you please post a couple of pics of your setup when its failing?

CineView Media Posted at 2018-4-15 04:09
Could you please post a couple of pics of your setup when its failing?

I see you had auto tune issues also. I'll see if I can get a shot posted. I noticed DJI went quiet on this topic. Looks like you got some info in your posts.

astropaulo Posted at 2018-4-15 13:11
I see you had auto tune issues also. I'll see if I can get a shot posted. I noticed DJI went quiet on this topic. Looks like you got some info in your posts.

Im pretty sure i can help you out, once i got a clearer view of your setup

Here's the rig

astropaulo Posted at 2018-4-17 21:08
Here's the rig

I guess you can't help and nothing from DJI.

Sent mine back for repair after all motors went limp and stopped responding.  They sent it back after 2 months that they had it, and now it is having the same issue you are describing.

Very frustrated with DJI service and support.  This is not PRO service that I expect from a gold standard company.