Evnee
lvl.1
Flight distance : 1811 ft
Offline
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DJI Susan Posted at 2018-3-22 20:21
Hey Evnee, I'm sorry to hear about your experience. Just to verify, the drone was sent to DJI Official Service Center directly, right? If yes, per the case number: RMA/5473/2018 you offered, we do not find any info in our system. Also, I managed to get your email address via the forum info, but still no records. The case number we referred usually comes with CAS-XXXXXXX-XXXXXX. Could you double check and confirm? Thanks in advance!
davidmartingraf - i didnt get the care because i didnt even wanted to use it at long distances when obstacles may be found, , not losing it out o my sight in natural environment
Susan, thanks for your interest in the case. I didnt make a complaint by myself but brought it to the seller. I believe that the mail you are talking about is krystian@fotoaparaciki.pl.
I will try to retrieve the CAS number but this RMA is what i received back from the seller(forwarded mail). |
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