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Iphone 8 plus will not balance on DJI Osmo mobile
3122 14 2018-3-22
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fans3b25038e
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Hey everyone just bought DJI Osmo Mobile and it will not balance with my Iphone8 plus!

- I've removed the case
- I've moved the arm all the way out

I've tried auto calibration does not do anything

please help
2018-3-22
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DJI Elektra
Administrator
Hong Kong
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Hi, are you using osmo mobile 1? Please adjust the adjustable arm right until it is balance. Just checked with IPhone 8+ and it balances. Thanks for your support.
2018-3-22
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Montfrooij
Captain
Flight distance : 1724619 ft
Netherlands
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I got it to work. But only just.
2018-3-22
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fans3b25038e
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DJI Elektra Posted at 2018-3-22 23:37
Hi, are you using osmo mobile 1? Please adjust the adjustable arm right until it is balance. Just checked with IPhone 8+ and it balances. Thanks for your support.

Yes its the Osmo 1 and I have the arm all the way out to the right and it still will not balance.
2018-3-23
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fans3b25038e
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Montfrooij Posted at 2018-3-22 23:52
I got it to work. But only just.

it's close just off couple degrees on mine
2018-3-23
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Montfrooij
Captain
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Netherlands
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fans3b25038e Posted at 2018-3-23 05:02
it's close just off couple degrees on mine

What happens when you have the Osmo Mobile OFF and you move the thing around a bit?
Does the phone fall to one side?
2018-3-23
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fans3b25038e
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Montfrooij Posted at 2018-3-23 06:02
What happens when you have the Osmo Mobile OFF and you move the thing around a bit?
Does the phone fall to one side?

When its off and I move it around a bit it does fall to the one side
2018-3-23
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fans3b25038e
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Hey, everyone, I figured out what was wrong Thanks for all the help!
2018-3-23
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Montfrooij
Captain
Flight distance : 1724619 ft
Netherlands
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fans3b25038e Posted at 2018-3-23 06:24
When its off and I move it around a bit it does fall to the one side

That is not how it is supposed to work. And you did push the phone all the way to the left?
And also extended the arm (you said so, but since I got it to work, I am looking for a solution since it worked with me).

2018-3-23
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DJI Mindy
Administrator
Flight distance : 7 ft
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fans3b25038e Posted at 2018-3-23 06:31
Hey, everyone, I figured out what was wrong  Thanks for all the help!

Glad to know you figured it out, hope you enjoy it, should you have any further questions, please don't hesitate to let us know.
2018-3-23
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DJI Elektra
Administrator
China
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fans3b25038e Posted at 2018-3-23 04:54
Yes its the Osmo 1 and I have the arm all the way out to the right and it still will not balance.

Please shoot a video for further check. Thanks for your support.
2018-3-25
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Mari
Captain
Flight distance : 1137402 ft
Netherlands
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fans3b25038e Posted at 2018-3-23 06:31
Hey, everyone, I figured out what was wrong  Thanks for all the help!

Please post what was wrong... others can learn from it...
2018-3-25
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Gabriella
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Austria
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DJI Mindy Posted at 2018-3-23 21:13
Glad to know you figured it out, hope you enjoy it, should you have any further questions, please don't hesitate to let us know.

What did you do that it balances?
2018-4-11
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DJI Mindy
Administrator
Flight distance : 7 ft
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Gabriella Posted at 2018-4-11 04:54
What did you do that it balances?

Here is the tutorial video of how to balance Osmo Mobile for your reference, please let me know if it helps.
2018-4-12
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nwatchman
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United States
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DJI Elektra Posted at 2018-3-22 23:37
Hi, are you using osmo mobile 1? Please adjust the adjustable arm right until it is balance. Just checked with IPhone 8+ and it balances. Thanks for your support.

I cannot get this to balance for the life of me. 8 plus no case with arm all the way out, falls to the left all the way down
2019-8-15
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