darrc
lvl.3
Flight distance : 5558 ft
Singapore
Offline
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DJI Mindy Posted at 2018-3-25 20:17
Please note we do not provide international warranty service at the moment, customers can obtain warranty service only at a designated DJI repair center in the region where he/she purchased the product. However, depending on part availability, customers can obtain cross-regional repair service at an additional charge.
For Singapore users, the corresponding official repair center locates in China, if customer needs warranty service, the drone will need to be sent back to China, and customer should be responsible for shipping costs when sending product(s) for return, repair or replacement. You can also contact your dealer for assistance, they will help you out according to their own policy.
Thank you for the reply. So from what you say, can I clarify two thing -
1. The official repair center for Singapore users is only in China. There is no locally DJI appointed repair workshop. I checked dji.com, the only repair center in my region is in Malaysia.
2. DJI honours warranty claims for Mavic Air bought in Singapore. Must the dealer be a listed reseller? I checked dji.com, both sellers are not listed but they said they are authorised resellers.
PS: I quite like Kick Axx..funny movie, and Mindy is adorable lol. |
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