Help me. Every time NO SIGNAL
878 11 2018-3-26
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astrofly
Second Officer
Flight distance : 554301 ft
Italy
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I want an aid for resolve this problem. Every time when i will to fly DjiGo depart regularly...ready to go...and Mavic Pro green light flashing slowly and appear in DjiGo screen NO SIGNAL, no video, no microsd and the gimbal status is N/A. When take off gimbal rotate free. DjiGo version is 4.2.6. Many thanks for your answer.


2018-3-26
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A CW
Captain
Flight distance : 13838848 ft
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United Kingdom
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Try updating to 4.2.8 (latest version) and see if that makes a difference.
2018-3-26
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astrofly
Second Officer
Flight distance : 554301 ft
Italy
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Oops this is the screenshot
2018-3-26
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astrofly
Second Officer
Flight distance : 554301 ft
Italy
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A CW Posted at 2018-3-26 12:36
Try updating to 4.2.8 (latest version) and see if that makes a difference.

Tomorrow i try but the question is : why this version 4.2.6 depart normally in last time and now no?
2018-3-26
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A CW
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astrofly Posted at 2018-3-26 12:47
Tomorrow i try but the question is : why this version 4.2.6 depart normally in last time and now no?

Also try relinking the RC and the AC
2018-3-26
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Altech
lvl.4
Flight distance : 808091 ft
Australia
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I notice in screen shot saying no SD card . hmmm ?  is there one in the drone  cheers Alex
2018-3-26
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astrofly
Second Officer
Flight distance : 554301 ft
Italy
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Altech Posted at 2018-3-26 12:53
I notice in screen shot saying no SD card . hmmm ?  is there one in the drone  cheers Alex

There is a microsd inside drone. I verify read and write normally. Thanks
2018-3-26
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hi astrofly, so sorry to hear about the issue that you are experiencing. For the firmware of the drone, remote controller and the DJI GO4 app, they were recommended to be updated to the latest one. After that, please try to relink the remote controller as the video below shows: https://www.skypixel.com/videos/ ... -a9ae-4371e1f3e651. Thank you for your support!  
2018-3-26
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miketmtpro
lvl.4
Flight distance : 1883940 ft
United States
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Be certain the SD card is properly formatted. Try removing it to see if things reconnect.
2018-3-26
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HedgeTrimmer
Second Officer
United States
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Sorry if I am misunderstanding the problem.

Have you tried replacing the USB cable that connects your DJI Remote Control to your Smart Device (aka tablet or phone or crystalsky)?
Possibly using a different USB port on DJI Remote Control?
Testing with a different Smart Device?
2018-3-26
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astrofly
Second Officer
Flight distance : 554301 ft
Italy
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DJI Diana Posted at 2018-3-26 19:31
Hi astrofly, so sorry to hear about the issue that you are experiencing. For the firmware of the drone, remote controller and the DJI GO4 app, they were recommended to be updated to the latest one. After that, please try to relink the remote controller as the video below shows: https://www.skypixel.com/videos/0563155d-cd84-4521-a9ae-4371e1f3e651. Thank you for your support!

Hi Diana, thanks for suggest. I try with fly database update and take off normally also one shot but not other for a strong wind. Next day i try more. Thanks.
2018-3-27
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Flycaster
lvl.4
United States
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Check the WIFI/RC switch......
2018-3-27
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