How to turn on front LED's in DJI Go 4 app. There needs to be a way to turn the LED's back on without restarting the Spark form the computer.

Hi, there. Please note that spark does not have the option of turning off the front LED. It will turn off automatically during shooting. Thanks for your support.

DJI Elektra Posted at 2018-3-28 18:57
Hi, there. Please note that spark does not have the option of turning off the front LED. It will turn off automatically during shooting. Thanks for your support.

What about turning them on again.

stop recording and they will turn on

Is that normal for the spark to do that?

djiuser_MVHSM0Mjw3gP Posted at 2018-3-29 04:28
Is that normal for the spark to do that?

turning off front LED is normal during video recording. that is to avoid reflections into the camera

The front LEDs will turn back on after you stop recording
The LEDs turn off when taking photos or while recording a video.
This is entirely normal.

DJT_MVSP Posted at 2018-3-29 10:07
The front LEDs will turn back on after you stop recording
The LEDs turn off when taking photos or while recording a video.
This is entirely normal.

It doesn't come back on after i restarted the aircraft. I had to reset the aircraft from the PC.

Andrew007 Posted at 2018-3-30 03:12
It doesn't come back on after i restarted the aircraft. I had to reset the aircraft from the PC.

I see. If the LED is abnormal after firmware update, please contact our support and start a case: http://www.dji.com/support

Uninstall and reinstall the DJI GO 4 App to your smart device and see if that works?

As DJI Elektra stated, the Spark has no option for disabling the front LEDs. That option is only available on other models such as the Mavic Pro. The Spark has very few options so if there's something wrong that you notice, chances are it's not a setting issue?

DJI Elektra Posted at 2018-3-31 03:01
I see. If the LED is abnormal after firmware update, please contact our support and start a case: http://www.dji.com/support

Your Tech Team in Australia have looked at it they said it could be in the DJI Go 4 app.

Andrew007 Posted at 2018-3-31 03:51
Your Tech Team in Australia have looked at it they said it could be in the DJI Go 4 app.

Spark does not have this option and sorry that our support provide the wrong info. Please tell me the way you contact the tech team and provide your personal info so we can follow your case. We will try hard to improve our service. You can PM me your email address and telephone number. Thanks for your support.

DJI Elektra Posted at 2018-3-31 23:01
Spark does not have this option and sorry that our support provide the wrong info. Please tell me the way you contact the tech team and provide your personal info so we can follow your case. We will try hard to improve our service. You can PM me your email address and telephone number. Thanks for your support.

I went to the D1 Store in Brunswick Melbourne Australia.

Andrew007 Posted at 2018-4-1 03:55
I went to the D1 Store in Brunswick Melbourne Australia.

I see. Did you get the answer from the store or our support? Thanks for the details.

I have the same problem

In my DJI SPARK the Front LEDS turning off

Hi,
Please,
The Front LEDS turning off.

What should I do now?

Thanks in advance

marcsama Posted at 2018-4-21 10:35
In my DJI SPARK the Front LEDS turning off

Factory reset the spark. And the front LEDS turn on. Use DJI assistant 2.

marcsama Posted at 2018-4-21 10:39
Hi,
Please,
The Front LEDS turning off.

I Factory reset the spark. And the front LEDS turn on. Use DJI assistant 2. It is because of video recording.