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SOUNDWAVE439
Second Officer
Flight distance : 115597 ft
United States
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My spark keeps on disconnecting and having weak image transition signal. Any idea on how to fix it? And what should I do if a “motor overload” shows up again?
2018-3-31
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m1n1s
Second Officer
Flight distance : 319915 ft
United Kingdom
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what are the conditons for motor overload , we need a bit more information?
2018-3-31
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S-e-ven
Captain
Flight distance : 3740030 ft
Thailand
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You are on android, I think, but do you use a RC?

If yes, is the Spark disconnecting or 'just' the App?

'weak image transition signal', but good stream?

I had that for some flights with the actual apps (at that time) in wifi mode.
Seems to be a feature now.
Changed back to 4.1.15 and OTG: cured!
BOTH problems!

Motor overload however is serious.
Strong wind?
Props ok?
2018-3-31
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S.J
Captain
Flight distance : 322454 ft
Kuwait
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use the UAV forcast before flying a spark
2018-3-31
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SOUNDWAVE439
Second Officer
Flight distance : 115597 ft
Offline

S-e-ven Posted at 2018-3-31 11:20
You are on android, I think, but do you use a RC?

If yes, is the Spark disconnecting or 'just' the App?

just the app is disconnecting. I am using an RC
2018-3-31
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S-e-ven
Captain
Flight distance : 3740030 ft
Thailand
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SOUNDWAVE439 Posted at 2018-3-31 12:27
just the app is disconnecting. I am using an RC

Try a older app-version.
Or the last OTG-version, 4.1.15

Till now, all app versions after 4.1.15 are (afaik) for integrating mavic air ino DJI Go4
So nothing new for Spark, only OTG gone with 4.1.18 - 4.2.8
So untill there are new, interesting, flightmodes coming: 4.1.15 seems to be the real deal!
2018-3-31
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DJI Elektra
Administrator
China
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SOUNDWAVE439 Posted at 2018-3-31 12:27
just the app is disconnecting. I am using an RC

Hi, I would recommend you flash the firmware of spark with DJI Assistant 2. If the error message appears again, please contact our support and start a case: http://www.dji.com/support
2018-3-31
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SOUNDWAVE439
Second Officer
Flight distance : 115597 ft
United States
Offline

DJI Elektra Posted at 2018-3-31 20:03
Hi, I would recommend you flash the firmware of spark with DJI Assistant 2. If the error message appears again, please contact our support and start a case: http://www.dji.com/support

is that only available for pc and Macs?
2018-3-31
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DJI Elektra
Administrator
China
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SOUNDWAVE439 Posted at 2018-3-31 20:30
is that only available for pc and Macs?

Yes, it only supports Windows and Macs' system.
2018-3-31
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SOUNDWAVE439
Second Officer
Flight distance : 115597 ft
United States
Offline

DJI Elektra Posted at 2018-3-31 22:20
Yes, it only supports Windows and Macs' system.

could you please send me a link below this post on the App Store?
2018-4-1
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DJI Elektra
Administrator
Hong Kong
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SOUNDWAVE439 Posted at 2018-4-1 16:04
could you please send me a link below this post on the App Store?

Sure. And DJI Assistant 2 is a software used in the computer. Here is the link: https://www.dji.com/spark/info#downloads
2018-4-1
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