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can't login on iPhone
881 10 2018-4-2
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How crazy is the DJI company . I can never log in ? WHy do i have to log in to my own phone ?
I have an Iphone 6 and the sytem was updated and I can never log in ?  I cannot work at my job if this bad program does not work


THIS is so stupid ??
2018-4-2
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I think I hate DJI. They are really stupid . I am really very mad!!!
2018-4-2
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DJI Susan
Administrator
Online

Just to verify, are you trying to log in DJI GO? Which page are you stuck in? Could you offer some screenshots or details for better assistance? Thank you in advance!
2018-4-2
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Peterx
Captain
Flight distance : 1499708 ft
Offline

Whit what AC do you do your job and why you can´t log in to DJI on iPhone. When i sync my flights then i ´ve to log in and i can do it. It´s nothing to hate that company or program like DJI Go.
2018-4-3
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peterprisk
New

India
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You can login again in just you have to reset your password by opting the forgot password option then try to login and I got to know about this from Safari can't Establish a Secure Connection which you can also visit to know the procedure of login.
2018-7-25
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Peterx
Captain
Flight distance : 1499708 ft
Offline

You don´t have to log in to your own phone but to the DJI server via Go app
2018-7-31
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DJI Natalia
Administrator

Offline

Hi. We do apologize for the inconvenience that this caused you. We just want to clarify, are you trying to log in on DJI GO 4 application? Also, please make sure that your AC and RC is linked before you connect your iPhone and use the DJI Go 4 App. Thanks.
2018-7-31
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djiuser_cZx85B50FYmX
New

United States
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I have faced the same problem with my Lenovo Yoga, I thought its Lenovo issue, I connect with Lenovo solution center but they assured me that there is no issue with Lenovo, I tried to forget password too. But I can log in easily from other devices.
2018-9-4
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peterprisk
New

India
Offline

fb.com nice post
2018-9-8
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Sayhelloforme
Captain
Flight distance : 8133219 ft
United States
Offline

Do you mean you can Never log in from your phone or you have to log in each time you start the app ?
2018-9-8
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Peterx
Captain
Flight distance : 1499708 ft
Offline

He means the 1st one. I have the same iPhone but was able to log in from the first time on with the option <stay logged in>.  
2018-9-9
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