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left dial doesn't tilt any more, but yaw
48532 15 2018-4-3
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buscape
lvl.2
Flight distance : 387188 ft
Bulgaria
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Hello,
would you tell me what is hoing on with my drone? This is so weird. I can't tilt any more my gimbal. I can only move it left or right with the left wheel...

2018-4-3
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buscape
lvl.2
Flight distance : 387188 ft
Bulgaria
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2018-4-3
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DJI Elektra
Administrator
Hong Kong
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buscape Posted at 2018-4-3 01:56
https://www.youtube.com/watch?v=9qUW6lGCabc

Hi, please try to calibrate your remote and see if it works. Please keep us updated, thanks.
2018-4-3
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buscape
lvl.2
Flight distance : 387188 ft
Bulgaria
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DJI Elektra Posted at 2018-4-3 02:03
Hi, please try to calibrate your remote and see if it works. Please keep us updated, thanks.

I've tried already - doesn't help.
2018-4-3
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buscape
lvl.2
Flight distance : 387188 ft
Bulgaria
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Furthermore, I've downgraded it to 1.60 firmware, then upgraded it again to 1.9.3.
I relinked it again - doesn't help.
The only thing I didn't succeed to try was to downgrade it to 1.80 firmware version.

2018-4-3
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DJI Elektra
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China
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buscape Posted at 2018-4-3 02:53
Furthermore, I've downgraded it to 1.60 firmware, then upgraded it again to 1.9.3.
I relinked it again - doesn't help.
The only thing I didn't succeed to try was to downgrade it to 1.80 firmware version.

Did you try to long press the image screen and drag the circle to tilt the camera? Please contact our support and start a case: http://www.dji.com/support
2018-4-3
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buscape
lvl.2
Flight distance : 387188 ft
Bulgaria
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DJI Elektra Posted at 2018-4-3 03:19
Did you try to long press the image screen and drag the circle to tilt the camera? Please contact our support and start a case: http://www.dji.com/support

Long press tilting works fine!
2018-4-3
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buscape
lvl.2
Flight distance : 387188 ft
Bulgaria
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Last time I've contacted your support it didn't help me at all. I will not send my RC to anywhere. DJI Germany support is a joke! They lost my time and money.
You can check my last issue - https://forum.dji.com/thread-71020-1-1.html
Still not resolved.
2018-4-3
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buscape
lvl.2
Flight distance : 387188 ft
Bulgaria
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I've reset the remote using  C1, C2, and the record button - nothing's changed
I've reset to Factory Default using DJI Assistant - nothing's changed
2018-4-3
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DJI Susan
Administrator

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Thanks for keeping us updated. We're checking the exact status with our engineers and will come back later.
2018-4-3
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buscape
lvl.2
Flight distance : 387188 ft
Bulgaria
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Using the remote control firmware 1.60 and the previous Aircraft firmware V02.00.0106 I can tilt the gimbal, but I have problem with the image and with the drone connection
2018-4-3
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buscape
lvl.2
Flight distance : 387188 ft
Bulgaria
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Unfortunately I can't downgrade RC firmware to 1.80, only to the versions below 1.80.
2018-4-3
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DJI Thor
Administrator
Flight distance : 13602 ft
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buscape Posted at 2018-4-3 05:48
Unfortunately I can't downgrade RC firmware to 1.80, only to the versions below 1.80.

Please first update the firmware to the latest version. Then try this method: power on the RC, press C1+C2+Shutter at the same time, don't let go of your fingers, power off the RC. Then you can normally power on the RC. See if it works.
2018-4-3
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buscape
lvl.2
Flight distance : 387188 ft
Bulgaria
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DJI Thor Posted at 2018-4-3 23:59
Please first update the firmware to the latest version. Then try this method: power on the RC, press C1+C2+Shutter at the same time, don't let go of your fingers, power off the RC. Then you can normally power on the RC. See if it works.

It works, thank you. I thought I’ve already tried. But now I succeeded to follow exactly your instruction and it works. Thank you!

2018-4-4
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DJI Thor
Administrator
Flight distance : 13602 ft
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buscape Posted at 2018-4-4 01:28
It works, thank you. I thought I’ve already tried. But now I succeeded to follow exactly your instruction and it works. Thank you!

Thank you for your update, that's good to hear. Happy flying.
2018-4-4
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EttoreCattoli
lvl.1
Flight distance : 857224 ft
Italy
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Many many thanks, I solved with your suggestion !!!
2019-3-10
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