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Order Stuck Authorizing
235 3 2018-4-3
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djiuser_E1YDV7MRNNf5
lvl.1
United States
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Hello NOOB here and I just placed my order for a Spark last Friday March 30 and it's sitting at "Authorized".  Support says I have to wait 10-15 business days to process plus shipping?  That's crazy.  I am leaving for a trip on 4/25 and I need to at least practice using this thing before I leave.  What's your experience with the processing time?  Should I just cancel and get it somewhere else but I'll end up paying more.  

2018-4-3
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DJI Thor
Administrator
Flight distance : 13599 ft
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Sorry for the inconvenience, could you please provide me with your order number so I can help to confirm with the Sales Team?
2018-4-3
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ArmandVee
lvl.1
United States
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order
0010726897881
2018-4-3
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DJI Thor
Administrator
Flight distance : 13599 ft
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Thank you for the info, I checked the order, the order is waiting for shipping. However, the charging station is not in stock at the moment, if you would agree, you can contact our support to manage to ship the available parts first. Please kindly send an email to support@dji.com for further help. Thank you for understanding.
2018-4-3
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