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DJI Assistant 2 missing verification code
3430 11 2018-4-9
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Parzival
lvl.4
Flight distance : 1113235 ft
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Has anyone found a solution to this ongoing problem? Try to update my new 210RTK DJI Assistant 2 version 1.2.0 on Win10




Missing verification code

Missing verification code
2018-4-9
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DJI Mindy
Administrator
Flight distance : 7 ft
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Hi Parzival, I have tried in my computer and it works fine, did you try to re-install the DJI Assistant 2 to see if it works?
2018-4-9
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Parzival
lvl.4
Flight distance : 1113235 ft
United States
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DJI Mindy Posted at 2018-4-9 22:31
Hi Parzival, I have tried in my computer and it works fine, did you try to re-install the DJI Assistant 2 to see if it works?

yes, I have deleted and reinstalled the program multiple times, with no success.
2018-4-10
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broadlandboy
Captain
Flight distance : 1654222 ft
United Kingdom
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Uninstall,
go to https://www.dji.com/matrice-200-series/info#downloads
Download
2018-4-10
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DJI Mindy
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Flight distance : 7 ft
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Parzival Posted at 2018-4-10 08:22
yes, I have deleted and reinstalled the program multiple times, with no success.

Please try the following link to see if you can visit: https://account-api.dji.com/apis/apprest/v1/vcode
If yes, it means your network is working fine, then please reboot the DJI Assistant 2 for 3 three times to see if the verification code will appear, if not, please provide us the log for further analysis.
Assistant 2(windows): C:/Users/XXXXXX/AppData/Roaming/DJI Assistant 2/upgrade_log

2018-4-11
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Parzival
lvl.4
Flight distance : 1113235 ft
United States
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Hi Mindy, Still no success, multiple attempts to login and another complete reinstall.  Also, if I enter a incorrect verification code I get


The log file will not upload; but this is the content:

[14:55:12:476][DevMgr              ] DLL : DJIRadarService      ignore!
[14:55:13:087][NetDevListener      ] InterfaceFlags: 39
[14:55:13:087][NetDevListener      ] local ip:10.26.54.162  mask:255.255.255.0
[14:55:13:087][DJIDeviceCommandIo  ] open Broadcast|10.26.54.162|225.0.0.37|16001
[14:55:13:096][DevMgr              ] Device Arrival : \\?\usb#vid_067b&pid_25a1#6&39233bb4&0&1#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
[14:55:15:023][DJIDeviceCommandIo  ] open \\?\usb#vid_067b&pid_25a1#6&39233bb4&0&1#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
[14:55:15:023][QUsb                ] open \\?\usb#vid_067b&pid_25a1#6&39233bb4&0&1#{a5dcbf10-6530-11d2-901f-00c04fb951ed}
[14:55:15:027][DEV_ID              ] open device succeed
2018-04-11_15-06-50.jpg
2018-4-11
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DJI Mindy
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Parzival Posted at 2018-4-11 15:09
Hi Mindy, Still no success, multiple attempts to login and another complete reinstall.  Also, if I enter a incorrect verification code I get

Thanks for the log, I will transfer it to our engineers for analysis, will come back to you soon once I get any update, thanks for your patience,
2018-4-12
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Parzival
lvl.4
Flight distance : 1113235 ft
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DJI Mindy Posted at 2018-4-12 03:17
Thanks for the log, I will transfer it to our engineers for analysis, will come back to you soon once I get any update, thanks for your patience,

Mindy, Also the Verification code appears and works correctly when I click the links for "Forgot your password" and "Sign up"  
2018-4-12
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Parzival
lvl.4
Flight distance : 1113235 ft
United States
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UPDATE - FYI for all of the corporate users having this issue, after much testing on our Win10 PC's - this problem is a profile specific problem. To resolve this I had to remove Assistant 2 and all of the remaining directories and then run CCleaner or another registry cleaning tool. I did not find the actual registry key causing the problem. After reinstalling Assistant 2, the login worked   
2018-5-3
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Doobry
lvl.3
Flight distance : 394800 ft
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United Kingdom
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or, maybe, they can just get rid of the stupid recaptcha and find a different method? I don't understand the point of having this in the application? why isn't my username and password enough?
2018-9-7
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MedicFL1
lvl.4
Flight distance : 3718527 ft
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United States
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Windows 10 will not recognize the signed Assistant app therefore can't use the calibrate vision sensors ... tried developer mode too!
2018-11-3
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djiuser_hFHujK7UqGDI
lvl.1

United Kingdom
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Parzival Posted at 5-3 07:57
UPDATE - FYI for all of the corporate users having this issue, after much testing on our Win10 PC's - this problem is a profile specific problem. To resolve this I had to remove Assistant 2 and all of the remaining directories and then run CCleaner or another registry cleaning tool. I did not find the actual registry key causing the problem. After reinstalling Assistant 2, the login worked

Thank you for your guid. I had the problem did exacly what you said. BOOM IT WORKED!! thanks mate
2018-12-12
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