Limp Gimbal
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CKAERIAL
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Flight distance : 7697 ft
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My P4P Pro + went through its startup routine and gimbal calibrated fine.  I took off and then noticed that the gimbal was hanging limp.  Brought it down and had to reboot twice before it corrected itself.  Is this a local interference issue?  I was quite close to a domestic power line coming into the property I was at.
2018-4-11
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CKAERIAL
lvl.2
Flight distance : 7697 ft
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2018-4-11
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ALABAMA
First Officer
Flight distance : 10442687 ft
United States
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Probably just a quirk.  I see lots of things happen for no apparent reason.
2018-4-11
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CKAERIAL
lvl.2
Flight distance : 7697 ft
France
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Thanks.. Software related then.
2018-4-11
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DJI Elektra
DJI team
Hong Kong
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CKAERIAL Posted at 2018-4-11 08:51
Thanks.. Software related then.

Any error in your original video? Did it happen every time?
2018-4-11
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CKAERIAL
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Flight distance : 7697 ft
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DJI Elektra Posted at 2018-4-11 23:03
Any error in your original video? Did it happen every time? Thanks for your support.

There was no error in my photos because I didn't take any until the gimbal problem corrected itself.  After I noticed the limp gimbal I relanded the drone and restarted.  On the first restart the gimbal calibrated as normal and then just after facing forward correctly it went limp again.  On the second restart it was fine.  

Can you tell me what might be causing this issue?  Thank you.
2018-4-11
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DJI Thor
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Flight distance : 13602 ft
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CKAERIAL Posted at 2018-4-11 23:20
There was no error in my photos because I didn't take any until the gimbal problem corrected itself.  After I noticed the limp gimbal I relanded the drone and restarted.  On the first restart the gimbal calibrated as normal and then just after facing forward correctly it went limp again.  On the second restart it was fine.  

Can you tell me what might be causing this issue?  Thank you.

May I know the firmware version of your drone? Is it possible that you provide us with a video of this case and the firmware info for further confirmation?
2018-4-12
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DJI Elektra
DJI team
Hong Kong
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CKAERIAL Posted at 2018-4-11 23:20
There was no error in my photos because I didn't take any until the gimbal problem corrected itself.  After I noticed the limp gimbal I relanded the drone and restarted.  On the first restart the gimbal calibrated as normal and then just after facing forward correctly it went limp again.  On the second restart it was fine.  

Can you tell me what might be causing this issue?  Thank you.

Please tell me the firmware of your drone. Please shoot a video about the situation when it happened again.
2018-4-12
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CKAERIAL
lvl.2
Flight distance : 7697 ft
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DJI Thor Posted at 2018-4-12 00:07
May I know the firmware version of your drone? Is it possible that you provide us with a video of this case and the firmware info for further confirmation?

App is 4.1.22 Aircraft firmware is 01.05.0600  I'm not sure what you mean by video.  The problem has not happened since.   
2018-4-12
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DJI Thor
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CKAERIAL Posted at 2018-4-12 00:15
App is 4.1.22 Aircraft firmware is 01.05.0600  I'm not sure what you mean by video.  The problem has not happened since.

Understood, if the issue doesn't happen again, no worries. If it may reappear next time and you have a chance to record it, please provide us with the video for further checking. Thank you.
2018-4-12
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CKAERIAL
lvl.2
Flight distance : 7697 ft
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DJI Thor Posted at 2018-4-12 00:21
Understood, if the issue doesn't happen again, no worries. If it may reappear next time and you have a chance to record it, please provide us with the video for further checking.

Ok thank you.  If it happens again I will try and take a video but the symptoms are as if the aircraft is switched off.  So as follows...

RC boots.
Drone boots.
Gimbal calibrates.
Just after facing forward gimbal goes limp (just like it is when the drone is off).
2018-4-12
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DJI Thor
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CKAERIAL Posted at 2018-4-12 00:26
Ok thank you.  If it happens again I will try and take a video but the symptoms are as if the aircraft is switched off.  So as follows...

RC boots.

Got it. Please let me know at any time if it repeats. Thank you.
2018-4-12
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CKAERIAL
lvl.2
Flight distance : 7697 ft
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DJI Thor Posted at 2018-4-12 01:31
Got it. Please let me know at any time if it repeats. Thank you.

Will do and I will try and film it although that will be difficult.....maybe!!
2018-4-12
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