Hi

Just turned on my spark this evening and got this message. Any ideas ?

I guess only DJI Support can help you here...

Hi, did you crash your drone before? If not, please try to flash the firmware with DJI Assistant 2. You can contact our support and send it back for repair when the problem remains: http://www.dji.com/support

DJI Elektra Posted at 2018-4-11 19:17
Hi, did you crash your drone before? If not, please try to flash the firmware with DJI Assistant 2. You can contact our support and send it back for repair when the problem remains: http://www.dji.com/support

Hi

I’ve not crashed is as I’ve only flown it twice after it being replaced via care refresh. I’ve flashed it twice and done a factory reset with no luck.

Thanks

Two days ago i had the same exact issue, i couldnt even connect DJI Assistnat to fix the issue, had to send it in...
Never crashed ofcourse.

sjd666 Posted at 2018-4-11 21:33
Hi

I’ve not crashed is as I’ve only flown it twice after it being replaced via care refresh. I’ve flashed it twice and done a factory reset with no luck.

I see. Then, please contact our support and start a case: http://www.dji.com/support

Do you think this error would be connected with my last topic ?

https://forum.dji.com/forum.php? ... p;page=1#pid1291978

As I’ve never been able to do any Quickshots since I got my spark back from a care refresh claim ?

I’ve now sent my spark back and it’s in the process of being repaired under warranty.

I had this and the aircraft encoder error on a new Spark straight out the box on Wednesday.
just got the replacement today.
everything ok with this one.