Can not upgrade Mavic Pro past 01.03.0550
1535 13 2018-4-12
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Jagrov
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Flight distance : 229482 ft
Israel
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My drone will not update past this version.
The controller is 01.04.0300



I have seen some posts regarding a fix on DJI Assistant. But my drone will not allow an update past version 01.03.0550


I would like to not send in the drone in to be repaired as the dji phone tech said I needed to. ;(
2018-4-12
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DJI Thor
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Flight distance : 13602 ft
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Jagrov, could you please provide me with more info about the upgrade? Does it mean that you can't see the firmware later than 1.03.0550 or can't upgrade the firmware to the latest version?
If it is the firmware upgrade failed, please check if there is an error code, provide me with the error message to confirm. Thank you.
2018-4-12
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Jagrov
lvl.1
Flight distance : 229482 ft
United States
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Thank you for the quick response.

Aircraft status: 01.03.0550
Controller Status: 01.04.0300

Error code while trying to update: 0x02010006
2018-4-12
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Jagrov
lvl.1
Flight distance : 229482 ft
United States
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It recommends me to update but fails each time. Both on DJI Assistant 2 and the App
2018-4-12
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Jagrov
lvl.1
Flight distance : 229482 ft
Belarus
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Bump. Super bored waiting dor a fix.
2018-4-21
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DJI Thor
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Jagrov Posted at 2018-4-21 06:32
Bump. Super bored waiting dor a fix.

Sorry for the late reply on your post. Please kindly provide me with your DJI account, I will forward a beta firmware for you to try first.
Besides, please kindly click the "Reply" button if you need to reply me so that I can get the reminder and can deal with it asap.
2018-4-30
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Jagrov
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DJI Thor Posted at 2018-4-30 02:17
Sorry for the late reply on your post. Please kindly provide me with your DJI account, I will forward a beta firmware for you to try first.
Besides, please kindly click the "Reply" button if you need to reply me so that I can get the reminder and can deal with it asap.

Hello Thor, I did send you a PM with my account information I believe.
2018-4-30
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DJI Thor
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Jagrov Posted at 2018-4-30 14:35
Hello Thor, I did send you a PM with my account information I believe.

Sorry for the late reply. Please refer to the steps below to upgrade it via the DJI Assistant 2 again.
1. Log into your DJI account.
2. Upgrade the firmware V 01.03.0813.
3. Once it's done, please press the "Record" button on RC and make sure it's recording, then start to upgrade firmware to the latest version, see if it works.
2018-5-3
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Jagrov
lvl.1
Flight distance : 229482 ft
United States
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DJI Thor Posted at 2018-5-3 23:03
Sorry for the late reply. Please refer to the steps below to upgrade it via the DJI Assistant 2 again.
1. Log into your DJI account.
2. Upgrade the firmware V 01.03.0813.

Dear Thor,

Seems the issue is not fixed. I plug in the drone, see the list off all updates.

My exact steps;
  • Plug drone into PC
  • Start DJI Assistant 1.2.3
  • Turn on Drone
  • Drone recognized
  • Select v01.03.0813 and start upgrade. (Downloads ok) (Transmits ok)
  • Updating. Jumps quickly from 1% to 15% (failed error 0x032800 at 15%)
  • Wrote you.

My drone is connected directly to the PC with the supplied USB cable from DJI. Battery is fully charged.
Could not find the LOG file on SD card or PC.

This has become a very frustrating issue.

2018-5-4
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Jagrov
lvl.1
Flight distance : 229482 ft
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DJI Thor Posted at 2018-5-3 23:03
Sorry for the late reply. Please refer to the steps below to upgrade it via the DJI Assistant 2 again.
1. Log into your DJI account.
2. Upgrade the firmware V 01.03.0813.

Bump bump bump
2018-5-12
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DJI Thor
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Jagrov Posted at 2018-5-4 04:46
Dear Thor,

Seems the issue is not  fixed. I plug in the drone, see the list off all updates.

Sorry for the difficulties. Please try to restart the machine and update again. If the upgrade keeps failing with error code 0x032800, you might need to send the drone in for diagnosis.
Please fill in some info on the online repair link of our official web and then send it back. Here is the link: https://repair.dji.com/en/SelfRepair/Area
We will do our best to help this out.
2018-5-14
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sem2022
lvl.2
Flight distance : 29698 ft

Norway
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Jagrov Posted at 2018-5-4 04:46
Dear Thor,

Seems the issue is not  fixed. I plug in the drone, see the list off all updates.

Hi, did you get a fix for this without sending the drone in for repair? I have the exact same setting trying to update from V 01.03.500 via beta firmware  V 01.03.0813, the upgrade process jumps fast to 15% ang goes into error.
2018-7-20
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Jagrov
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Flight distance : 229482 ft
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sem2022 Posted at 2018-7-20 14:44
Hi, did you get a fix for this without sending the drone in for repair? I have the exact same setting trying to update from V 01.03.500 via beta firmware  V 01.03.0813, the upgrade process jumps fast to 15% ang goes into error.

Nope. It hasn't been fixed. Haven't had a chance to send it in yet due to travels.
2018-7-20
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sem2022
lvl.2
Flight distance : 29698 ft

Norway
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Jagrov Posted at 2018-7-20 15:02
Nope. It hasn't been fixed. Haven't had a chance to send it in yet due to travels.

I never got the aircraft to go past 15% with the beta firmware. I read in another post that hitting the recorder button on the controller many times each time the upgrade progression bar seems to stop will help the upgrade go on. I tried this with direct upgrading off the AC from 01.03.0500 to 01.04.0400 and to my surprise a managed to finish the upgrade successfully. I dont now if it was a coincidence, but after trying the upgrade in many different setups at least 20+ times I am happy it hit the goal at last.
2018-7-21
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