fans017c9039
lvl.4
Flight distance : 49754 ft
Australia
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Today, I was flying my 2 week new DJI Mavic Air at a beach. The battery was full (97%) at take-off. Two minutes later, I pressed "Go home" to ask it to come back to home, when the drone was flying at 34m high and was 138m away from me. It started to come back. But when drone was 67m away from me (time=4 mins, verticle height=50m), it started to drift away backwards. I pressed "Go home" key repeatly but the drone kept on drifting backwards. At time=6:52, battery dropped to 30%. At time=8:35, the battery level dropped to 10%, the drone was 1.25 km away and started landing on the sea (approximately 500m from the shore). Now I lost the drone.
I am wondering if I can get a replacement of the drone as the drone was performing abnormally causing its loss. I do have DJI Care Refresh.
Thank you!
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