DJI 4 videos are shaky
Uploading and Loding Picture ...(0/1)
o(^-^)o
fans4be62961
lvl.1
Offline

Dear all,

I bought a Phantom 4 adv. in November, flew it only a few times and all the videos are shaky the last couple of days.
one example:

and a video of the shaky phantom:


Please provide some hints to get this resolved or do I need to send this in.
2018-4-14
Use props
KedDK
Second Officer
Flight distance : 1133038 ft
Denmark
Offline

Looking like a faulty gimbal yaw motor/gear, you shouldn't see the legs of the craft for so long, on mine they only show for a sec. if i do some aggressive turns.
I am afraid it is a return for rep. issue.
2018-4-14
Use props
fans4be62961
lvl.1
Offline

ok I will wait for some more comments and then I will send it back to get it fixed, though for me it looks more that the aircraft is shaky and the gimbal itself cannot compensate.
2018-4-14
Use props
Aardvark
Second Officer
Flight distance : 384432 ft
  • >>>
Offline

Have you tried aircraft firmware refresh, and calibration of IMU & Gimbal.
2018-4-14
Use props
fans4be62961
lvl.1
Offline

Aardvark Posted at 2018-4-14 09:12
Have you tried aircraft firmware refresh, and calibration of IMU & Gimbal.

yes I have but no change.
2018-4-14
Use props
ALABAMA
Second Officer
Flight distance : 10442687 ft
United States
Offline

Better hurry before warranty expires on all the gimbal and camera parts.  Only 6 months.
2018-4-14
Use props
fans4be62961
lvl.1
Offline

ALABAMA Posted at 2018-4-14 09:44
Better hurry before warranty expires on all the gimbal and camera parts.  Only 6 months.

thanks but in Europe the Vendor warranty is 2 years and there is no exception! So I will send it in for repair.
2018-4-14
Use props
Aardvark
Second Officer
Flight distance : 384432 ft
  • >>>
Offline

fans4be62961 Posted at 2018-4-14 09:46
thanks but in Europe the Vendor warranty is 2 years and there is no exception!  So I will send it in for repair.

No chipped or damaged props causing vibration ?
2018-4-14
Use props
DEUCEDOG
Second Officer
Flight distance : 2501575 ft
Offline

What is the tape on the legs for ? have you had a tumble ?
2018-4-14
Use props
fans4be62961
lvl.1
Offline

the caps were falling down in three areas and that happened throughout flights. I just put on the tapes to cover the caps gaps against wind but all that had happened already before the the video start shaking.
2018-4-14
Use props
DJI Thor
Administrator
Flight distance : 13602 ft
Offline

Hi there, did the gimbal calibration finish when you calibrate it? If you haven't sent the drone, please check if the gimbal will make a noise and the gimbal calibration fails at about 50%. If yes, you can provide me with your DJI email account, I will forward a beta for you to try.
Besides, just a word of confirming, did the drone crash before? If yes, please kindly send the drone back directly. Contact our support on the following page to start a case: http://www.dji.com/support
2018-4-15
Use props
fans4be62961
lvl.1
United Kingdom
Offline

many thanks for your response and no the drone never crashed. And tonight I will test the calibration again. I also have ordered new propeller, if nothing works I will send in.  I also have a Drone 3 prof and when I compare both drones I can see that the the whole Drone 4 is shaky in comparison. (many thanks for your hints so far).
2018-4-16
Use props
BurkhartFarms
lvl.1
United States
Offline

I have a Phantom 4 Advanced and it was fine when i put it away last fall and it did this right out of the case this spring.  Were you able to find a fix?
2020-6-9
Use props
Advanced
You need to log in before you can reply Login | Register now

Credit Rules