Can you please help?
I literally cannot log on to the forum or DJI.COM
Does not matter from where - iOS, Windows, Chrome, Firefox, Edge, I get the attached.
I had to create a two new account to post this, and if I ever log off, I will not be able to sign in again, becasue I foolishly tested with the first new account, and signed off, and got the same error.

(I can sign in on the DJI 4 app with my original account, no problems.)

Can a moderator PM me for the TWO accounts that this is happening on?

Thank you.

Hi, I'm sorry to hear about the issue that you are experiencing. Please send an email to djifansforumadmin@dji.com and provide your account number, the related support will check it for you, hope everything will be fine soon. If you need any further help, please feel free to let us know. Thanks!

DJI Diana Posted at 2018-4-14 19:44
Hi, I'm sorry to hear about the issue that you are experiencing. Please send an email to  and provide your account number, the related support will check it for you, hope everything will be fine soon. If you need any further help, please feel free to let us know. Thanks!

No reply yet, please help!

Eug Drones Posted at 2018-4-17 06:05
No reply yet, please help!

Did you send email to the team via your Forum Account?

DJI Mindy Posted at 2018-4-17 21:07
Did you send email to the team via your Forum Account?

Thank you.

Yes, I sent a message using the account that does not work here, but works on the DJI4 app, but not this account.

Is that what was needed?

Eug Drones Posted at 2018-4-17 22:01
Thank you.

Yes, I sent a message using the account that does not work here, but works on the DJI4 app, but not this account.

Please PM me the email account which you were used to contact djifansforumadmin@dji.com, I will inform the team to reply as soon as possible, thank you.

DJI Mindy Posted at 2018-4-17 22:13
Please PM me the email account which you were used to contact , I will inform the team to reply as soon as possible, thank you.

Still no reply's.

Eug Drones Posted at 2018-4-20 16:21
Still no reply's.

Sorry that I just saw your message, the replay may be delayed because of the weekend, the team will reach out to you on Monday, thanks for your patience.

DJI Mindy Posted at 2018-4-21 01:10
Sorry that I just saw your message, the replay may be delayed because of the weekend, the team will reach out to you on Monday, thanks for your patience.

After another week, still nothing works.
Thank you.

hi, Grace here. I have checked the email box and the background of forum. already activate your account manually. If there still problems for logging in?
Please provide your IP address here. No worries.