HI , i HAVE PROBLEM WITH GIMBAL IN MY P4A, LIKE IN VIDEO BELOW . LOT OF SMALL VIBRATIONS.
ALSO I CANT FINISH CALIBRATING GIMBAL. STUCK ON 50 %.


https://www.dropbox.com/s/qjuk71pq7gq52tn/GIMBAL.mp4?dl=0

Sorry for the troubles. There is one beta firmware trying to fix the issue. Would you mind leaving your DJI Account(the email address when you logged in DJI GO 4) here? We'd like to add you in and try again.

DJI Susan Posted at 2018-4-15 23:51
Sorry for the troubles. There is one beta firmware trying to fix the issue. Would you mind leaving your DJI Account(the email address when you logged in DJI GO 4) here? We'd like to add you in and try again.

yes , let me know what next ..
kamilgradzki@wp.pl

KG-AIRVIEW Posted at 2018-4-16 03:31
yes , let me know what next ..

Received with thanks! The beta will be available within one working day, please log in your Account in DJI Assistant 2 and update later.

I have same issue with my P4A+, is there a firmware update for that model also? Or is it the same?
Can´t calibrate gimbal and it makes noise.

I am having similar issues with P4A - The only part I am getting is some vibration in the gimbal when the drone is sitting perfectly still on a level surface, and some vibration on video at faster shutter speeds.
Might I benefit from the beta firmware?

DJI Susan Posted at 2018-4-16 18:10
Received with thanks! The beta will be available within one working day, please log in your Account in DJI Assistant 2 and update later.

I DO NOT HAVE ANY NEW VERSION AVAILABLE IN DJI ASSISTANT 2

KG-AIRVIEW Posted at 2018-4-26 11:10
I DO NOT HAVE ANY NEW VERSION AVAILABLE IN DJI ASSISTANT 2

It is the same DJI Account when as you mentioned above? If yes, confirm that you have been added to the list, please make sure the internet connected well and try to refresh to check.

Karelin69 Posted at 2018-4-21 16:20
I have same issue with my P4A+, is there a firmware update for that model also? Or is it the same?
Can´t calibrate gimbal and it makes noise.

Karelin, sorry for the late response due to the personal leave. I've received your message and forwarded this to the right team, please check one working day later.

fansa5b70df2 Posted at 2018-4-24 15:35
I am having similar issues with P4A - The only part I am getting is some vibration in the gimbal when the drone is sitting perfectly still on a level surface, and some vibration on video at faster shutter speeds.
Might I benefit from the beta firmware?

Sir, could you leave your DJI Account here? I'd like to help you get the beta and try again.

BTW, please click the reply button under my message so that I can get the reminder and handle timely, thanks!

DJI Susan Posted at 2018-5-3 23:56
It is the same DJI Account when as you mentioned above? If yes, confirm that you have been added to the list, please make sure the internet connected well and try to refresh to check.

yes , kamilgradzki@wp.pl ,
I do not have any new software version

KG-AIRVIEW Posted at 2018-5-6 23:59
yes ,  ,
I do not have any new software version

We have added you to the list again, please check at your end as well. If still no luck, please kindly offer another DJI Account as the backup, thanks!

DJI Susan Posted at 2018-5-3 23:58
Karelin, sorry for the late response due to the personal leave. I've received your message and forwarded this to the right team, please check one working day later.

I have checked, no new firmware when i login to DJI Assistent 2 with my P4A+ connected.
Am i doing something wrong?

Karelin69 Posted at 2018-5-7 05:58
I have checked, no new firmware when i login to DJI Assistent 2 with my P4A+ connected.
Am i doing something wrong?

Do you have the latest version of Assistant2 installed (v.1.2.3), if not try with that.

KedDK Posted at 2018-5-7 06:31
Do you have the latest version of Assistant2 installed (v.1.2.3), if not try with that.

Thanks KedDK, but yes, i have the v1.2.3.

DJI Susan Posted at 2018-5-3 23:58
Karelin, sorry for the late response due to the personal leave. I've received your message and forwarded this to the right team, please check one working day later.

My version in DJI Assistent, nothing new.

Im not sure what you meen, i have already posted a screenshot from the Assistent as a reply to you?
Now i have also created another account(why?) and i will PM that email adress to you.

DJI Susan Posted at 2018-5-8 00:35
If so, please kindly offer the screenshot of DJI Assistant 2 page and another backup account, we'll double check.

Still nothing in any of my accounts....what is the problem?

DJI Susan Posted at 2018-5-3 23:59
Sir, could you leave your DJI Account here? I'd like to help you get the beta and try again.

BTW, please click the reply button under my message so that I can get the reminder and handle timely, thanks!

phil.evans@gmail.com

Karelin69 Posted at 2018-5-10 02:23
Still nothing in any of my accounts....what is the problem?

[view_image]

Sorry for the late response. I've received your message in PM, and will forward to the right team to add you later.

fansa5b70df2 Posted at 2018-5-10 07:14

Received with thanks! The beta will be available around one working day, please log in your account in DJI Assistant 2 and check later.

DJI Susan Posted at 2018-5-11 01:25
Sorry for the late response. I've received your message in PM, and will forward to the right team to add you later.

Finally, now i have upgraded with beta version. It appered on my old(original) account. Let´s hope it will help. :-)

Karelin69 Posted at 2018-5-12 14:34
Finally, now i have upgraded with beta version. It appered on my old(original) account. Let´s hope it will help. :-)

All right, please keep us posted on the latest progress.

Hello everyone, I have the same problem with my Phantom4Adv gimbal, there are noise whem I turn on my P4A and when I put my finger on gimbal I realize that there a vibration and noise. When I make a video it's clear to see the jelly efect in the scenes, I wish to try the beta firmware too.

Please my email is fabioalex.sp@gmail.com

FABIOALEX.SP Posted at 2018-5-14 18:21
Hello everyone, I have the same problem with my Phantom4Adv gimbal, there are noise whem I turn on my P4A and when I put my finger on gimbal I realize that there a vibration and noise. When I make a video it's clear to see the jelly efect in the scenes, I wish to try the beta firmware too.

Please my email is fabioalex.sp@gmail.com

Received with thanks! I'll get you get the beta and try again.

I am having similar issues with P4A - The only part I am getting is some vibration in the gimbal when the drone is sitting perfectly still on a level surface

Hello , I have the same problem with my Phantom 4 Adv gimbal,  When I make a video it's clear to see the jelly effect in the scenes, I wish to try the beta firmware too.

Please my email is tyevans@optusnet.com.au