Gimbal motor overloaded
1224 3 2018-4-15
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saeedrashid
lvl.1
Flight distance : 397165 ft
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Hi All

Anyone had a gimbal motor overloaded warning on a mavic pro? I got this warning last week and can't clear it. I have never crashed it before you ask.

Cheers


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2018-4-15
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DJI Thor
Administrator
Flight distance : 13602 ft
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Hi there, please try to restart the drone, check if the gimbal plate is mounted correctly, please refer to the tutorial below. Also, may I know the firmware you are running now? Please try to refresh the latest firmware, too. If the issue persists, you might need to send the drone in. Please contact our support on the following page to start a case: http://www.dji.com/support
2018-4-15
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saeedrashid
lvl.1
Flight distance : 397165 ft
Offline

DJI Thor Posted at 2018-4-15 19:19
Hi there, please try to restart the drone, check if the gimbal plate is mounted correctly, please refer to the tutorial below. Also, may I know the firmware you are running now? Please try to refresh the latest firmware, too. If the issue persists, you might need to send the drone in. Please contact our support on the following page to start a case: http://www.dji.com/support
https://www.youtube.com/watch?v=hnXekYjEJA8&index=22&list=PL8-vxWY64sBNLusG0MvxD4Dm-tX4cnvzX&t=0s

Thanks Thor. It didn't work so I guess I need to send it in to be looked at.
2018-4-15
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DJI Thor
Administrator
Flight distance : 13602 ft
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saeedrashid Posted at 2018-4-15 22:37
Thanks Thor. It didn't work so I guess I need to send it in to be looked at.

Sorry for the difficulties. Please kindly send it in, we will help to take care of it. Any issue during the repair, please feel free to contact us, we are glad to help.
2018-4-16
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