DJI GO App, "Photo Access Not Allowed (authorization status 2)"HELP
8116 2 2018-4-22
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DaveGibs
lvl.1
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Has anybody else ran into this prompt when trying to download photos from the DJIGO4 App? It just barely started for me, out of no where. i hadnt made any changes whatsoever with my drone. But just randomly in March 2018, it started. So when i hit the download photo/video button, It says "Photo Access Not Allowed (authorization status 2)" Anybody know whats going on?

DJI Go 4 App Issues

DJI Go 4 App Issues
2018-4-22
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hi Dave, I'm sorry to hear about the issue that you are experiencing. Have you connected the drone when you download the pictures from DJI GO4 app?
2018-4-22
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HedgeTrimmer
First Officer
United States
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It reads like DJI GO 4 App can not access (read or write) images stored in your Smartdevice's Photo Library.
The message appears to be associated with iOS.  By chance are you using a iPhone or iPad?   (Top of image looks like iPhone screen?)

If yes, then you have to give DJI GO 4 App permission via Settings to access your iPhone or iPad's Photo Library.
2018-4-22
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