The camera is balanced, stiffness is down around 5, the firmware is updated. Every time I turn the Ronin-M on, my Canon 5D MII rotates 90 degrees.  I can't find any solutions online.  Anybody?

Thanks!

Sorry for the difficulties, any chance to share us a short video about the issue for further support?

DJI Mindy Posted at 2018-4-24 01:59
Sorry for the difficulties, any chance to share us a short video about the issue for further support?

Hi. I would love to get this working today for a shoot that I have in 4 hours.

kfalconer Posted at 2018-4-24 07:35
Hi. I would love to get this working today for a shoot that I have in 4 hours.

https://youtu.be/xXLYWyWOH2U

Thanks for the video, please adjust the gimbal forward via controller and then connect to Assistant software, try to Calibrate Center or reset the gimbal to default to see if the issue persists.