I downloaded the latest paid version of Litchi for my android phone. App comes up  but will not connect to the MA.
Is there something I am missing.
Thank You
Rudy   

When you say it won’t connect, what procedure are you using ?

hallmark007 Posted at 2018-4-24 15:19
When you say it won’t connect, what procedure are you using ?

I plug the phone into the controller turn on the controller and litchi and then the drone.
Controller links up with the drone but the litchi app will not connect in big red letters not connected on the top of the screen.
The same way I connect the DJI go4 app.

sky6105 Posted at 2018-4-24 15:27
I plug the phone into the controller turn on the controller and litchi and then the drone.
Controller links up with the drone but the litchi app will not connect in big red letters not connected on the top of the screen.
The same way I connect the DJI go4 app.

Make sure all apps running in the background are turned off, if it doesn’t connect I recommend deleting Litchi app and reinstalling, I have tried it but using iOS and it connects without any problems.

hallmark007 Posted at 2018-4-24 15:35
Make sure all apps running in the background are turned off, if it doesn’t connect I recommend deleting Litchi app and reinstalling, I have tried it but using iOS and it connects without any problems.

Will try that thank you.

Especially ensure DJI GO 4 app is not running in the background.  That for sure could cause the issue.

SparksBird Posted at 2018-4-24 16:08
Especially ensure DJI GO 4 app is not running in the background.  That for sure could cause the issue.

I thought the same thing I uninstalled the dji go 4 app and it still will not connect.
I have to be missing something. Tomorrow is another day the mosquitoes are terrible.

sky6105 Posted at 2018-4-24 16:22
I thought the same thing I uninstalled the dji go 4 app and it still will not connect.
I have to be missing something. Tomorrow is another day the mosquitoes are terrible.

Is it like the MP where you can connect the RC to your phone two ways?  If using the bottom port the side one needs to be disconnected?  I take it that it worked using the DJI GO 4 app?

From what I have read, Litchi (paid version) is not compatible with the Air, only the bata version is working with the Air.

scamp62 Posted at 2018-4-24 20:49
From what I have read, Litchi (paid version) is not compatible with the Air, only the bata version is working with the Air.

Litchi is compatible with the Mavic AIR: (Since Apr 24, 2018)

Try going into settings, applications, DJI GO 4  scroll down to set as default. Mine reads "None set as default"

Next time you connect the controller.   Turn on controller wait for connection then plug into android. You should then be given a choice of DGI GO 4 or Litchi.

Hope this works for you.

SparksBird Posted at 2018-4-24 17:31
Is it like the MP where you can connect the RC to your phone two ways?  If using the bottom port the side one needs to be disconnected?  I take it that it worked using the DJI GO 4 app?

The DJI GO 4 app works no problem.
I am using the bottom port could that be the problem.

Datadogie Posted at 2018-4-24 21:56
Try going into settings, applications, DJI GO 4  scroll down to set as default. Mine reads "None set as default"

Next time you connect the controller.   Turn on controller wait for connection then plug into android. You should then be given a choice of DGI GO 4 or Litchi.

That's exactly how I do it when I plug in the android I am given a choice DJI GO 4 or LITCHI I choose Litchi.
and still I get a red disconnect.
I am using the LG G6 Phone it has always worked for me.
I also did a complete uninstall of Litchi and reinstall this time.
Still no connection.

I think it is time for writing to Litchi support.

Keule Posted at 2018-4-24 21:25
Litchi is compatible with the Mavic AIR: (Since Apr 24, 2018)

[view_image]

That's the version I am running for android 4.6.
I don't know why it will not connect.

Sorry, I don't know the answer to your connection problem but I just wanted to say I bought the Android Litchi app yesterday and same as you when I plugged in the controller had a choice of either Litchi or DJI Go4, but when I selected Litchi it all worked fine.  This was on Samsung S8.

Robothamster Posted at 2018-4-25 00:18
Sorry, I don't know the answer to your connection problem but I just wanted to say I bought the Android Litchi app yesterday and same as you when I plugged in the controller had a choice of either Litchi or DJI Go4, but when I selected Litchi it all worked fine.  This was on Samsung S8.

What port are you using to connect to the phone the side or bottom port on the controller.

Keep trying different ways. Try drone first then controller connected to phone. Not connected to phone. .......... You know what I mean. I wish I could remember what I did the first time. (Age thing)  But I did have trouble like you so keep trying. My phones a Galaxy s7 edge.

sky6105 Posted at 2018-4-25 00:20
What port are you using to connect to the phone the side or bottom port on the controller.

Side, with the original flat cable.

Robothamster Posted at 2018-4-25 00:56
Side, with the original flat cable.

will try that do you know if it works with the bottom port.

sky6105 Posted at 2018-4-25 00:59
will try that do you know if it works with the bottom port.

Sorry no I've not yet tried the bottom port but could do tonight.

It took me awhile to get it to connect but it does. If you're using an android device make sure you go into your app and force stop the DJI go app. Turn on your Mavic Air wait till it beeps, turn on you RC wait till it connects with the aircraft, then plug in your android phone, and it should give you a choice if you want to connect by usb to Litchi. Just confirm and you're done.

sky6105 Posted at 2018-4-25 00:59
will try that do you know if it works with the bottom port.

Yes it work on both the side port and the on on the bottom.

sky6105 Posted at 2018-4-25 00:59
will try that do you know if it works with the bottom port.

I know probably a stupid question but you are unplugging the side port of the RC when using the bottom USB port right?

SparksBird Posted at 2018-4-25 09:34
I know probably a stupid question but you are unplugging the side port of the RC when using the bottom USB port right?

I tried both and only using one at a time.

djiuser_iTYmGJ1Ipw3c Posted at 2018-4-25 08:06
It took me awhile to get it to connect but it does. If you're using an android device make sure you go into your app and force stop the DJI go app. Turn on your Mavic Air wait till it beeps, turn on you RC wait till it connects with the aircraft, then plug in your android phone, and it should give you a choice if you want to connect by usb to Litchi. Just confirm and you're done.

I have tried it exactly like that.
I am going step back uninstall and reinstall and try again.

Have you tried completely uninstalling DJI Go just leaving Litchi on your device? Worked for me when using old Android phone and had the same problem.

sky6105 Posted at 2018-4-25 12:47
I have tried it exactly like that.
I am going step back uninstall and reinstall and try again.

Try to force stop Dji Go4 in Settings / Apps and then restart your phone.

Well I have tried everything will not work on my phone for some reason.
I downloaded the App for my ipad mini 3 and it connected right up I flew 3 batteries through it so far and no problem.
Thank you all for all the good information someday I will get back to the android version for now I am using the ipad mini.
Plus it a bigger screen.
Again Thank You.
Rudy

G_Sig Posted at 2018-4-25 14:51
Try to force stop Dji Go4 in Settings / Apps and then restart your phone.

Tried it  

k9dave Posted at 2018-4-25 13:57
Have you tried completely uninstalling DJI Go just leaving Litchi on your device? Worked for me when using old Android phone and had the same problem.

I tried this also no good.

sky6105 Posted at 2018-4-25 15:39
Well I have tried everything will not work on my phone for some reason.
I downloaded the App for my ipad mini 3 and it connected right up I flew 3 batteries through it so far and no problem.
Thank you all for all the good information someday I will get back to the android version for now I am using the ipad mini.

Too bad follow mode not supported on IOS only android.  Wanted to try Litchi magic leash but no can do on apple.    I emailed Litchi when it would be supported on apple and the typical answer on a future release.

sky6105 Posted at 2018-4-25 00:59
will try that do you know if it works with the bottom port.

I know you've sorted by going to iOS, but I tried Litchi (Galaxy S8) with both side and bottom ports last night and they both worked.  

However when I tried with DJI Go4 running in background Litchi had the red no connection message.

Robothamster Posted at 2018-4-26 01:01
I know you've sorted by going to iOS, but I tried Litchi (Galaxy S8) with both side and bottom ports last night and they both worked.  

However when I tried with DJI Go4 running in background Litchi had the red no connection message.

I uninstalled DJI GO 4 and tried Litchi on my phone and it still would not connect.
Do you think something else could be causing it.
When you uninstall an app does it remove everything or does it leave something in the background.

sky6105 Posted at 2018-4-26 04:45
I uninstalled DJI GO 4 and tried Litchi on my phone and it still would not connect.
Do you think something else could be causing it.
When you uninstall an app does it remove everything or does it leave something in the background.

It's a mystery.

Do you have a 2nd device (wife/partner etc) you could install just Litchi onto and try?

Robothamster Posted at 2018-4-26 04:46
It's a mystery.

Do you have a 2nd device (wife/partner etc) you could install just Litchi onto and try?

No just the two devices android phone and iPad mini.

sky6105 Posted at 2018-4-26 04:50
No just the two devices android phone and iPad mini.

Is it possible for you to post a video of procedure you are going through.

hallmark007 Posted at 2018-4-26 04:55
Is it possible for you to post a video of procedure you are going through.

I will try tonight when i get home.

k9dave Posted at 2018-4-25 13:57
Have you tried completely uninstalling DJI Go just leaving Litchi on your device? Worked for me when using old Android phone and had the same problem.

You need to have Go 4 "installed" but not running.  Litchi uses resources from DJI and you might need it to update firmware on AC and RC.  There are some exceptions to this which are listed on the Litchi website:   https://flylitchi.com/help
I STRONGLY suggest you spend some time on the Help section of the website.  You'll see some of the complications with using the Android based hardware.  Way more confusing, apparently because of the wide range of hardware/software combinations.  

From the Litchi manual  (as of April 25, 2018 ) ... RE-check your steps.   
Connecting Litchi to your drone  (from:  https://flylitchi.com/help)

First, ensure you are using the latest DJI firmwares on both your aircraft and remote controller if you are using one. You can update the firmware using DJI Go, or for some of the older aircraft models download them from dji.com. Then, depending on your platform, follow the steps below.
Android

For remote controllers with a USB connection (Mavic Air/Pro, Phantom 3 Advanced/Professional, Phantom 4 Standard/Advanced/Pro, Inspire 1, Inspire 2), follow these steps:

-Make sure no DJI-based apps (including DJI Go, Litchi and other third party DJI drone/osmo apps) are running in the background. If there are any, force kill them
-If you have another app (such as DJI Go) set as the default for the remote controller USB connection, you will need to clear the defaults for that app in your mobile device (Settings - Apps - DJI Go (or other app name) - Clear Defaults). Please note that with Android 6+, some devices automatically set the app you start as default, so this step needs to be done everytime you want to switch app (for example from DJI Go to Litchi and vice versa)
-Start your aircraft and remote controller, and let them initialize for a few seconds
-Plug the remote controller into the mobile device
-You will see a popup asking which app to start, select Litchi in the popup to initiate connection
Info:  Make sure to watch this video tutorial.   (video available at:   https://flylitchi.com/help)
EXCEPTION to the matter of having Go 4 along side Litchi:  Known issue For Samsung Galaxy S5, Xiaomi Mi5 and LG G4 devices running Android 6+, connecting to Litchi with any aircraft model except the P3Standard/P34K/Spark will only work if Litchi is the only DJI-based app installed on the device (DJI Go, or other third party DJI apps must not be installed on the same device).

-For drones with a Wi-Fi connection (Phantom 3 Standard, Phantom 3 4K, Spark), follow these steps:
-Make sure no DJI-based apps (including DJI Go, Litchi and other third party DJI drone/osmo apps) are running in the background. If there are any, force kill them
-Force close all DJI-based apps (including DJI Go and other third party DJI drone/osmo apps). Please note step 1 is not enough. To force close an app, go to your mobile device Settings - Apps - DJI Go (or other app name) - Force close
-Start your aircraft and remote controller if you are using one, and let them initialize for a few seconds
-Connect to the Wi-Fi network of the aircraft
-Start Litchi

iOS
Make sure no DJI-based apps (including DJI Go, Litchi and other third party DJI drone/osmo apps) are running in the background. If there are any, force kill them
Start your aircraft and remote controller if you are using one, and let them initialize for a few seconds
If you have a Wi-Fi based drone (P3 Standard/P3 4K/Spark): connect to the Wi-Fi network of the aircraft, if you have a USB-based remote controller, plug the remote controller into the mobile device
Start Litchi