Zenmuse X3 firmware update
3370 6 2018-4-26
Uploading and Loding Picture ...(0/1)
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Props-n-blades
lvl.2

Belgium
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As many others I gues, I cannot get any image in the Go app.
I tried to upgrade the X3 firmware but I get following message:

========== 2014.01.01 00:00:09 remo-con disconnect======
Packet: MATRICE600_FW_V01.10.01.40.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

Any suggestions?
2018-4-26
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DJI Elektra
DJI team
Hong Kong
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Please try to format the SD card and try again. If the problem remains unsolved, please enter HD setting and check if the output mode is EXT.
2018-4-30
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Props-n-blades
lvl.2

Belgium
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DJI Elektra Posted at 2018-4-30 01:20
Please try to format the SD card and try again. If the problem remains unsolved, please enter HD setting and check if the output mode is EXT.

Formated a dozen times and retried.
Output on EXT won't make a difference ...
2018-4-30
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DJI Elektra
DJI team
Hong Kong
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Props-n-blades Posted at 2018-4-30 02:32
Formated a dozen times and retried.
Output on EXT won't make a difference ...

I see. Please provide a screenshot of the firmware info. And I would help you forward this situation. Thanks for your support.
2018-5-5
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Props-n-blades
lvl.2

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I formatted the sd card several times already.
The LB2 is already in EXT.
2018-5-5
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Props-n-blades
lvl.2

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I brought the camera to a DJI dealer ...
2018-5-5
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Props-n-blades
lvl.2

Belgium
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DJI Elektra Posted at 2018-5-5 03:19
I see. Please provide a screenshot of the firmware info. And I would help you forward this situation. Thanks for your support.

Hi, I have sent the camera back to DJI EU.
The firmware was corrupted and could not be overwritten by simple firmware update.
It was repaired under warranty. Everything works fine now.
2018-6-18
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