Recording disabled after take off
842 6 2018-4-27
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Filip3rd
lvl.3
Flight distance : 39390 ft
United Kingdom
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Basically once the mavic takes off i can press the record button and it records but when i turn it off it wont record again unless i land the mavic or use the front left button on controller but if i do so i cant see recording time. All i know is recording but not how long? Anyone else had this issue? Any solution?

Mavic pro and app are up to date.
2018-4-27
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jerome42
lvl.4
Flight distance : 10617 ft
France
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Try to uninstall and reinstall the app.
2018-4-27
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WebParrot
First Officer
Flight distance : 23625 ft
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United States
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I've never had that experience, however, if I did, I would reformat the video card.  You might also check to see if the card is "rated" for the video speed your using.  Some cards can't handle the high rate (e.g., 4K /60fps) of capture.  I'm not sure how to find it, but somewhere on the DJI Support site is listed the recommended video cards.  After that suggestion, I've got nothing... :-)   
2018-4-27
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IceBox-Murdock
lvl.4
Flight distance : 43845 ft
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United States
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It happened to me and I thought my SD card was failing. I am not sure why it happened but I am using the Sandisk 64gb Extreme. I reformat the SD card and the problem disappeared. I also bought another SD card as a back up in case it happens again. Try to reformat the SD card and see if it still behave like that. By the way, what SD card are you using?
2018-4-27
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Filip3rd
lvl.3
Flight distance : 39390 ft
Iran
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IceBox-Murdock Posted at 2018-4-27 10:18
It happened to me and I thought my SD card was failing. I am not sure why it happened but I am using the Sandisk 64gb Extreme. I reformat the SD card and the problem disappeared. I also bought another SD card as a back up in case it happens again. Try to reformat the SD card and see if it still behave like that. By the way, what SD card are you using?

Scan Disk Ultra
64GB
Micro SD XC I
(1)

Could it be the issue?
2018-4-27
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hi, I'm sorry to hear about the issue that you are experiencing, please try to format the SD card and then try it again, if there is any further issue, please feel free to let us know, we'll here for help.
2018-4-27
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IceBox-Murdock
lvl.4
Flight distance : 43845 ft
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Filip3rd Posted at 2018-4-27 16:08
Scan Disk Ultra
64GB
Micro SD XC I

It might be the issue. Mavic pro needs a faster card.
2018-4-28
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