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The TELLO does not go up
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684 4 2018-5-1
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Avi tt
lvl.1

Israel
Offline

Peace
I bought my TELLO today
I installed the app and connected the TELLO, it connects very well and shows a picture of the TELLO but when I press the button to go up it does not move,
What could be the problem?
By the way is firmware update.
Thank you
2018-5-1
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RYZE
Super Moderator

China
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Hey, will the propellers spin? If yes, we recommend you detaching and reinstalling the propellers by referencing the images below. 3.png 1.png



2018-5-1
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Avi tt
lvl.1

Israel
Offline

No, they do not even turn around,
This may be because I'm using Xiaomi Redmi Note 4X and it's probably not compatible enough for some reason.
2018-5-2
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ades
lvl.2

Singapore
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Avi tt Posted at 2018-5-2 02:15
No, they do not even turn around,
This may be because I'm using Xiaomi Redmi Note 4X and it's probably not compatible enough for some reason.

bro.. did you read the manual? U need to tap on the button on the top left hand corner and slide to fly..
2018-5-4
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RYZE
Super Moderator

China
Offline

Avi tt Posted at 2018-5-2 02:15
No, they do not even turn around,
This may be because I'm using Xiaomi Redmi Note 4X and it's probably not compatible enough for some reason.

Hey, sorry for the late reply. Can you see transmission image in Tello APP?  If not, please hold the power button for about 5s with power on until the led goes off. Then please reconnect Tello's wifi and see if it helps. If no good luck, please contact support@ryzerobotics.com for further assistance.
2018-5-6
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