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Error Code 200 - Mavic Air
14004 30 2018-5-6
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James Mavic Air
lvl.1
Flight distance : 1916 ft
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Hi Guys,
After 3 successful flights, I thought I would try the Hand gesture mode. Was all set up to fly but would not take off. All I know recieve is "Cannot Fly" Error Code 200

Saw that someone had done a factory reset to cure this? but I'll be damned if I can find a way to do it?

Can anyone help?

Cheers
James





2018-5-6
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Wachtberger
Captain
Flight distance : 261509 ft
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Download DJI Assistant, with that you can factory reset and also refresh the firmware: https://www.dji.com/mavic-air/info#downloads
2018-5-6
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James Mavic Air
lvl.1
Flight distance : 1916 ft
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Wachtberger Posted at 2018-5-6 07:22
Download DJI Assistant, with that you can factory reset and also refresh the firmware: https://www.dji.com/mavic-air/info#downloads

Many thanks Wachtberger, I've downloaded the DJI Assistant 2 and installed it on my laptop. It does not seem to be working. The assistant opens and I have a screen with a USB connect graphic.

I've logged in and connected the USB to the controller and the Laptop, Nothing appears to be happening.

Windows 7 Professional which shouldn't be a problem?

Many thanks for your reply
James
2018-5-6
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James Mavic Air
lvl.1
Flight distance : 1916 ft
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James Mavic Air Posted at 2018-5-6 10:09
Many thanks Wachtberger, I've downloaded the DJI Assistant 2 and installed it on my laptop. It does not seem to be working. The assistant opens and I have a screen with a USB connect graphic.

I've logged in and connected the USB to the controller and the Laptop, Nothing appears to be happening.

Arrrgh Damn my old Brain... connected the Mavic Air. My bad fella. Looks to be working now.

Thanks for your time
2018-5-6
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Wachtberger
Captain
Flight distance : 261509 ft
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James Mavic Air Posted at 2018-5-6 10:20
Arrrgh Damn my old Brain... connected the Mavic Air. My bad fella. Looks to be working now.

Thanks for your time

You are very welcome! :-)
2018-5-6
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DJI Thor
Administrator
Flight distance : 13602 ft
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Thanks for Wachtberger's help and glad to know that the issue was resolved.
2018-5-13
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djiuser_Xtl4FVwki3lG
New

Sweden
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In my case it was faulty SD card.
Just removed it and went back to internal storage. Before that tried factory reset and update, but it didint solve a problem.

Paulius
2018-8-1
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DJI Tony
Super Moderator

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djiuser_Xtl4FVwki3lG Posted at 2018-8-1 15:37
In my case it was faulty SD card.
Just removed it and went back to internal storage. Before that tried factory reset and update, but it didint solve a problem.

Hi, Glad to know that. Please keep us posted in any case you need our assistance.
2018-8-2
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djiuser_PRlaYE8TMMXn
lvl.1

Turkey
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Hi.. I got tge same error code 200..have restarted through assistant 2..but still same peoblem
2018-11-25
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YvesEickelberg
lvl.1

Switzerland
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Indeed, I have the same issue : Code 200 when trying to take off !

Firmware upgrade:
- After failing to upgrade the firmware from my Window10, I succeed using my MacOS.
- I updated the Mavic 2 zoom with firmware v01.00.0000, v01.00.0100 and finally v01.00.0200.
I also proceeded to a factory reset.

I shut down and shut up again the drone before, after each operation.
I was occasionnally able to proceed to some fly, but mostly the error message Code 200 appears when trying to start the engine.

Additionnaly, I was never able to receive any image from the drone.



2018-11-25
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Yadhel
lvl.2
Flight distance : 349800 ft
Mexico
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YvesEickelberg Posted at 11-25 05:12
Indeed, I have the same issue : Code 200 when trying to take off !

Firmware upgrade:

I have the same problem, is there any fix?, I tried contacting dji Support but they gave me no answer, they reply that I had to "disconnect" usb and restart the mavic... I don't even have any usb connected
2018-12-14
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dholanda84
lvl.1
Flight distance : 636 ft
Brazil
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Solved Error 200?
2018-12-28
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Yadhel
lvl.2
Flight distance : 349800 ft
Mexico
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Not yet... I'm still "grounded"
2019-1-14
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Marco Filipe
lvl.2

Portugal
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I have the same error at this moment... turn off and on and dissapear...
2019-1-15
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Luistroy
lvl.1
Flight distance : 385961 ft
Argentina
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same error here...
2019-1-21
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DJI Tony
Super Moderator

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Hi, we do apologize for the incovenience that it may cause. I would like to ask what happened to your aircraft prior to encounter this error message? You may follow the troubleshooting steps below to see if that would rectify the problem, however, if the troubleshooting steps, please contact our support for the further diagnosis of your drone. You may refer to this link: www.dji.com/support


1. Re-insert the USB cable of the Remote Controller;
2. Remove USB cable of the aircraft and SD card;
3. Restart the aircraft.
2019-1-22
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djiuser_ULIMWvwnZqTh
lvl.1

Indonesia
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YvesEickelberg Posted at 2018-11-25 05:12
Indeed, I have the same issue : Code 200 when trying to take off !

Firmware upgrade:

Hi, did you find the solution for your issue?, I have same error
2019-7-8
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fans7e0d9bc7
lvl.1

United States
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James Mavic Air Posted at 2018-5-6 10:20
Arrrgh Damn my old Brain... connected the Mavic Air. My bad fella. Looks to be working now.

Thanks for your time

Sobu dont get error 200 message no more
2019-7-12
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djiuser_8wEXLpb5q4Sb
lvl.1

Spain
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YvesEickelberg Posted at 2018-11-25 05:12
Indeed, I have the same issue : Code 200 when trying to take off !

Firmware upgrade:

no he podido resolverlo
2019-8-7
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krikire
lvl.1
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Hello,

I am now begging for help. I am currently traveling with my motorcycle for a year and a half in latin america and my Mavic Pro 2 keeps having so many problems...

And now it has exactly the same problem as you described !


"Error 200, please check the usb connection with Airraft. Contact DJI Support if this error persists after restarting"

I have no image on the screen, it's full gray. The sensors seem to be working however. But image nothing and I can't take off because of error 200.

There also is a SD card inside but the drone does not detect it. It says there is no SD card.


I am so desesperate because it takes a lot of space on my motorcycle and traveling with a drone I can't use in such amazing places is a torture. And in these poor countries nobody has a clue about drones and nobody can help me repair it sadly... What can I do guys ? Plz help !

I tried to remove the SD card, remove cable, update firmware... everything, please helf
2019-9-17
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djiuser_VYAIm7CSWnTc
lvl.1

United States
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Just got mavic zoom,  error code 200, no video,  I have smart controller.  Flown 4 times, pictures  go grey. Done updates, 200 code won't  go away!
2019-12-9
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djiuser_VYAIm7CSWnTc
lvl.1

United States
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djiuser_VYAIm7CSWnTc Posted at 12-9 12:02
Just got mavic zoom,  error code 200, no video,  I have smart controller.  Flown 4 times, pictures  go grey. Done updates, 200 code won't  go away!

Im grounded, guess I'll send back for refund. I'll  try a few more attempts.
2019-12-9
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djiuser_VYAIm7CSWnTc
lvl.1

United States
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Error 200, I'm grounded,  done the updates,  flew four times all four times screen  goes grey . Dissatisfied with mavic zoom . I got the smart controller. It's got problems.
2019-12-9
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spankya29
lvl.1

United States
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I just did the firmware update on my drone and controller  and now I get a error code 200  gimble disconnected  cannot locate internal storage  cannot fly  I did the refresh and restore to factory settings  with the assistant 2  nothing works   help
1-27 18:54
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O Ynot
lvl.4
Flight distance : 20889 ft
United Kingdom
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spankya29 Posted at 1-27 18:54
I just did the firmware update on my drone and controller  and now I get a error code 200  gimble disconnected  cannot locate internal storage  cannot fly  I did the refresh and restore to factory settings  with the assistant 2  nothing works   help

Apologies if this has already been done, but have you tried replacing the cable between your mobile device and the controller?
1-28 01:51
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spankya29
lvl.1

United States
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I replaced the cable. Used the one from my spark
1-28 09:32
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fansb554b6fe
lvl.1

United States
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I have a spark. A mavic air. A phantom 4. And a phantom 4 pro plus. I do all updates. Regularly. No fly zones everything. This is the first time I have ever had any problems.
1-28 10:52
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Drones.Medellin
lvl.1
Colombia
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SOLUTION FOUND

Hope you have this same issue, I found that the GIMBAL FLEX (Metallic one) was damaged, it didn't have any physical damge, It's like I turned on the drone and it burned or something
Make sure you buy a couple and be very carefull when you install it.
Mine damaged from no where

=)


GIMBAL FLEX LINK
4-27 12:05
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cfigu65761
lvl.1

United States
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YvesEickelberg Posted at 2018-11-25 05:12
Indeed, I have the same issue : Code 200 when trying to take off !

Firmware upgrade:

did you ever fix same problem and dpi just want me to send it to them before helloing ?? please
5-14 05:33
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cfigu65761
lvl.1

United States
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DJI Tony Posted at 2019-1-22 16:42
Hi, we do apologize for the incovenience that it may cause. I would like to ask what happened to your aircraft prior to encounter this error message? You may follow the troubleshooting steps below to see if that would rectify the problem, however, if the troubleshooting steps, please contact our support for the further diagnosis of your drone. You may refer to this link: www.dji.com/support

Horrible customer service
5-14 05:34
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cfigu65761
lvl.1

United States
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spankya29 Posted at 1-27 18:54
I just did the firmware update on my drone and controller  and now I get a error code 200  gimble disconnected  cannot locate internal storage  cannot fly  I did the refresh and restore to factory settings  with the assistant 2  nothing works   help

wow no-one has solved th problem
5-14 05:37
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