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Motor Current Error after May 2018 firmware update
30347 333 2018-5-6
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TZero
Second Officer
Flight distance : 404767 ft
Brazil
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What irritates me the most is that DJI, aware that this may have been the worst firmware ever released, should:

1) launch a firmware BETA in the first reports of problem
2) Release downgrade to version 0300 by DJI Assist

I just want to know what will happen to those who have had accidents because of the numerous reported flaws
2018-5-29
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MIX_DP
lvl.3
Flight distance : 50397 ft
Ukraine
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The worst thing in all this - confirming that DJI didn't test firmware well before GO LIVE.
2018-5-29
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darrc
lvl.4
Flight distance : 5558 ft
Singapore
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Up thread for awareness and hoping for official updates. The misinformation on the motor current is just that, but the .0400 firmware brought along many many glitches.

Avoid updating to .0400 firmware where possible. Maybe you be fine, but maybe not. I have absolutely no idea what are the ‘problem fixes’ listed in the .0400 and never heard of anyone experiencing those problems that were ‘fixed’ by the .0400 firmware.
2018-5-29
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Nikolay S Donev
lvl.4
Flight distance : 1159213 ft
Bulgaria
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Armazia Posted at 2018-5-29 03:40
Diana confirmed my Mavic Pro Platinum has the same issue as the Air. So for the Mavic pro users who encounter this problem should know this is the same Firmware issue as the Mavic Air. Should be fixed in next firmware.

but when...
2018-5-29
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Nikolay S Donev
lvl.4
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Bulgaria
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Cyril-Fr Posted at 2018-5-28 22:07
It's the drone, you can found other mavic air in 0400 with the same "suicide bug" : https://www.youtube.com/watch?v=jCyvdT3haLU

Same error for me on the DJI goggles "Max motor speed reached" .

2018-5-29
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WayneMHK
Second Officer
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iCharlie17 Posted at 2018-5-28 13:38
I can't believe they won't update for a month. The least thing DJI should do is to release the previous FW to let us downgrade.

I was going on a holiday trip this weekened and I'm scared to use my drone and have something gone wrong but i bought this thing in the first place to use it in events like this. So disappointed with my first drone experience and the support we're getting.

I've never had an issue with an update to any of my DJI products.......until now.  I've had the motor current error, the yaw issue, drifting, you name it.  This thing has a mind of it's own and it's frustrating to fly.  I simply cannot use it as a video/photographic platform for now.  It won't fly again until there's an update, and the length of time it's taking suggests to me that they are dealing with multiple issues.  I'm sure they'll get it sorted out, they always do, but it is hard to remain patient.
2018-5-31
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Skarshaug
lvl.2
Flight distance : 106545 ft
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I experience this error message frequently. And on today's incident the drone started drifting when I got the error message. This can't just be an faulty application message!!
2018-6-1
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Skarshaug
lvl.2
Flight distance : 106545 ft
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https://m.youtube.com/watch?v=Wl434wpzW4Q

Watch this video. It clearly shows my drone drifting without me touching the sticks, when I get the error message. Fast forward to 0:50. Now DJI, still just an app error?!?!
2018-6-2
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amrey
lvl.3
Spain
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Speechless,,,,,,,
2018-6-2
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Cyril-Fr
lvl.2
Flight distance : 106552 ft
France
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We can found more and more video like that on youtube and DJI do nothing... @DJI Just add 0300 rollback available on Assistant please...
2018-6-2
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HedgeTrimmer
Captain
United States
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Danny80 Posted at 2018-5-22 14:29
I don't agree. Problem is that in such companies, when there's a problem, they don't let the engineering staff speak directly and reply to your question. The persons who post informations are more a sort of press / social media officers which are more trained to talk to the big public.
The Mavic Air might have some minor issues but is a very young product, we can expect some flaws.
Those flaws will probably be corrected with the next FW upgrades. I believe DJI has no interest in selling bad products, to the contrary the make excellent drones, in my honest opinion.

... they don't let the engineering staff speak directly and reply to your question. The persons who post informations are more a sort of press / social media officers which are more trained to talk to the big public.

There is good reason for that.  Corporate Engineers tend to blurt out things and be far to blunt to deal directly with customers.  It is not that they are bad people, its they are used to speaking their mind, and rarely can you do that with customers.  

Corporate Engineers also tend to talk over heads of even customers with math and science degrees, because Corporate Engineers are usually highly specialized.

2018-6-2
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hallmark007
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amrey Posted at 2018-6-2 03:50
https://www.youtube.com/watch?v=rbl-F1w10hE

Looks like you might have a gimbal problem, might be a good idea to calibrate IMU and gimbal.
2018-6-2
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amrey
lvl.3
Spain
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hallmark007 Posted at 2018-6-2 23:55
Looks like you might have a gimbal problem, might be a good idea to calibrate IMU and gimbal.

I,ve done many times. The same problem...
I think it's a rth problem.
When it loses signal and enters the RTH this happens sometimes
I,m enjoying with my racing drones again. My first and last DJI product.
2018-6-3
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Peyeinthesky
lvl.1
Flight distance : 214288 ft
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I had the same problem with my Mavic Pro Platinum, but in my case it resulted in a lost drone. On my first flight this month, immediately after a firmware update, the drone began behaving erratically immediately after takeoff, spitting out motor current errors, and barely reacting to controller inputs. I tried to land it but instead of a soft descent it did a hard touchdown and bounced right back off the ground. I hoped to do a go-around to try to land again, but by then the drone was completely unresponsive. It flew off into the distance, weaving, bobbing, and repeatedly changing altitude. It ignored multiple “return to home” commands from the app. Eventually I lost visual contact with it and the drone lost GPS signal. I searched for it for an hour near its last recorded location but with no luck. Heartbreaking. I can’t believe that a firmware update could result in a lost drone. I’ve contacted DJI, synced my flight records, and am waiting for their response. Be careful flying with the new firmware update!
2018-6-3
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amrey
lvl.3
Spain
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Today.....another attempt with everything calibrated
Is there someone from DJI here? Look at this!!!  It,s normal, of course ........

I,m a very angry customer...


But does anyone really care?
2018-6-4
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Split-Second
lvl.3
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Same problems here after updating to .400 (before this update nu trouble whatsoever)
Directly after takeoff a left yaw turn of 45°, can't fly in a straight line.... it drifts left and right.
Can't make any videos like this.. please fix this asap !
2018-6-5
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Cyril-Fr
lvl.2
Flight distance : 106552 ft
France
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DJI please allow a rollback to 0300. All mavic air community ask for it. PLEASE !
2018-6-5
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Heavenone
lvl.4
Flight distance : 3563 ft
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#45 2018 5-9
Dear Diana at 9th of May you proposed THERE WILL BE AN UPDATE SOON!!!
We all with heavy problems all over the world wait for that...daily!!!
When it will come..please tell us...now nearly 1 month later....
Best Regards from germany
2018-6-5
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Lifescaner
Second Officer
Flight distance : 3091 ft
Germany
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Is anyone from DJI out there ?

I think that our firmware problem is not a problem for DJI.
2018-6-6
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amrey
lvl.3
Spain
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Mavic Air or....Karma Air
2018-6-6
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Cyril-Fr
lvl.2
Flight distance : 106552 ft
France
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DJI not answer by mail not by technical support, and not on the forum.. First and last DJI product for me.
2018-6-7
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kanz
lvl.2
Flight distance : 222700 ft
Chile
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same here, any news abaut this problem?
2018-6-8
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EdisonW1979
First Officer
Flight distance : 1366555 ft
Canada
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Lifescaner Posted at 2018-6-6 00:10
Is anyone from DJI out there ?

I think that our firmware problem is not a problem for DJI.

I think this is par for the course...

Seems that because DJI is a private company, they are entitled to keep quiet and not make any statements on any issues their products face, as has been put forward by other members here on the board.

I'm almost thinking it's time for a social media campaign to shine more light on them, like was done when DJI's software was caught leaking user data to China without our consent! That's when they finally changed gears and implemented some changes and a public statement.
2018-6-8
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Asainz320
Captain
Flight distance : 787051 ft
United States
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Adding my self to this thread as I got the error last night. Very scary stuff.
2018-6-8
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EdisonW1979
First Officer
Flight distance : 1366555 ft
Canada
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Asainz320 Posted at 2018-6-8 07:46
Adding my self to this thread as I got the error last night. Very scary stuff.

With your Mavic Pro?
2018-6-8
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Dustin1141
lvl.1
Flight distance : 917877 ft
Canada
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I'm joining this list because I too am getting the "motor current error" on my Mavic Air. I messaged support today and they told me to refresh my firmware on the DJI assistant 2 app and if the problem persists then i'd have to wait until the next firmware update. I asked about when that would be released and they had no answer for that. Hopefully soon!
2018-6-8
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amrey
lvl.3
Spain
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Six batteries more and no problem at all. A mile  away  with a strong signal and no error engine messages......

Sometimes it does it and sometimes it does not.......
I keep flying because I can,t stop flying!
2018-6-8
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EdisonW1979
First Officer
Flight distance : 1366555 ft
Canada
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Dustin1141 Posted at 2018-6-8 11:54
I'm joining this list because I too am getting the "motor current error" on my Mavic Air. I messaged support today and they told me to refresh my firmware on the DJI assistant 2 app and if the problem persists then i'd have to wait until the next firmware update. I asked about when that would be released and they had no answer for that. Hopefully soon!

Sounds like DJI's typical response, go do something that won't solve anything just to waste the owner's time, and not know anything else, and take ages to release a fix...

Keep your chin up mate, hopefully we'll get this fixed sometime this year!
2018-6-8
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Asainz320
Captain
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LOL! No, with my Mavic Air.
2018-6-8
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SeanGalbraith
Second Officer
Flight distance : 213753 ft
Canada
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Me too. Returned home ok and I was able to continue flying without the message popping up again.



2018-6-8
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EdisonW1979
First Officer
Flight distance : 1366555 ft
Canada
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Asainz320 Posted at 2018-6-8 13:47
LOL! No, with my Mavic Air.

Oops, sorry about that, didn't see the MA badge in your info!
2018-6-8
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cspain
First Officer
Flight distance : 662644 ft
United States
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They're busy with the Mavic II...
2018-6-10
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HedgeTrimmer
Captain
Iceland
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cspain Posted at 2018-6-10 14:50
They're busy with the Mavic II...

They're busy with the Mavic II...

How about we say - They're busy with things other than antiquated, ho-hum, dated, blase, archaic, passé Mavics ...

2018-6-10
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Armazia
lvl.4
Flight distance : 125069 ft
Netherlands
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Asainz320 Posted at 2018-6-8 13:47
LOL! No, with my Mavic Air.

Mavic Pro does have the problem, only not the drifting and stuff. Just motor current error.

Remote controller calibration did reduce the amount of showing the error tho.
2018-6-10
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VooDooZG
lvl.2
Flight distance : 55128 ft
Croatia
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So today is 12.06 it is over a month that you did not solve this BIG problem You made - so you ( DJI ) could at least give us free D-log ( for Video with D-cinelike )  upgrade in option on Air with that next fw with fixed all of problem we have atm ..
2018-6-12
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EdisonW1979
First Officer
Flight distance : 1366555 ft
Canada
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So yesterday I took my testing MA unit up into the air to see what has been changed in DJI GO 4 4.2.20 on iOS, and also just to see how it performs in general.

I got the Motor Current Error on a full-throttle, full-speed decent in P-mode in an empty field with only a 6-10KM/h crosswind.

On the second flight, I got the Max Motor Speed error in S-mode at an altitude of 10m with similar wind speeds.

The MA didn't act out of sorts on either error however, thankfully! But having seen what can happen when these errors occur, I still don't trust the drone.

DJI, when are you going to get your thumb out of your behind and at the very least issue a public statement?!?!

Your silence is a JOKE!!!
2018-6-12
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Asainz320
Captain
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EdisonW1979 Posted at 2018-6-8 21:40
Oops, sorry about that, didn't see the MA badge in your info!

I have no idea why the Mavic Air is not showing. Maybe because it was already activated because I bought it from someone else.
2018-6-12
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EdisonW1979
First Officer
Flight distance : 1366555 ft
Canada
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Just checked over my logs on AirData.com from the flight, and also got this message:

Not Enough Force/ESC Error (repeated 29 times)

This was just after I switched to Sport mode. Never got this error, and this is on the new, second MA I picked up for testing, which is going back this week...

Has anyone gotten this error before?
2018-6-12
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hallmark007
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EdisonW1979 Posted at 2018-6-12 07:48
So yesterday I took my testing MA unit up into the air to see what has been changed in DJI GO 4 4.2.20 on iOS, and also just to see how it performs in general.

I got the Motor Current Error on a full-throttle, full-speed decent in P-mode in an empty field with only a 6-10KM/h crosswind.

They already have spoken out more than 15 times on this motor current thread, they said it is safe to fly and will be fixed in the next FW release.
It’s exactly the same as wind warning in Mavic Pro and everyone still flying that craft.
https://forum.dji.com/forum.php?mod=redirect&goto=findpost&ptid=147267&pid=1369396&fromuid=260008
2018-6-12
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EdisonW1979
First Officer
Flight distance : 1366555 ft
Canada
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hallmark007 Posted at 2018-6-12 10:06
They already have spoken out more than 15 times on this motor current thread, they said it is safe to fly and will be fixed in the next FW release.
It’s exactly the same as wind warning in Mavic Pro and everyone still flying that craft.
https://forum.dji.com/forum.php?mod=redirect&goto=findpost&ptid=147267&pid=1369396&fromuid=260008

Yeah, safe my behind...

I've seen other vids where the drone goes haywire and almost crashes, linked below just one such example:



Others have reported similar experiences, even just in this thread. DJI's excuse that it's safe to fly is just that, an excuse, as many people do experience near-crash conditions when this occurs!

Stop defending DJI, especially when they put out false statements.
2018-6-12
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