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satellites loading too slow
652 18 2018-5-8
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LookAt_Wictim
Second Officer
Flight distance : 2621982 ft
Slovakia
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Hi,

after last update fw i have problem with satellites in the same locations that im flying. Before update after turn on mavic air i had 12 satellites on the ground after 30 seconds. After update i have to wait 3 minutes to get 8 satellites for "ready to fly". Have someone same problem as me?

Thanks for answers and sorry for my english
2018-5-8
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hi, please restart the drone and try to fly more times to see if it improve, thanks!
2018-5-8
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Wachtberger
Captain
Flight distance : 261509 ft
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Was this at the same location as before or somewhere else? At new locations it can take longer.
2018-5-8
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LookAt_Wictim
Second Officer
Flight distance : 2621982 ft
Slovakia
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DJI Diana Posted at 2018-5-8 22:22
Hi, please restart the drone and try to fly more times to see if it improve, thanks!

thank you for answer today i will test 3 batteries and let you know
2018-5-8
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LookAt_Wictim
Second Officer
Flight distance : 2621982 ft
Slovakia
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Wachtberger Posted at 2018-5-8 22:25
Was this at the same location as before or somewhere else? At new locations it can take longer.

yes, same location
2018-5-8
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GDL
First Officer
Flight distance : 1498789 ft
United States
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If the area not open enough the drone may difficult to get enough GPS signal and took longer time. Even you stand above MA can block the GPS signal.
2018-5-8
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LookAt_Wictim
Second Officer
Flight distance : 2621982 ft
Slovakia
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GDL Posted at 2018-5-8 23:05
If the area not open enough the drone may difficult to get enough GPS signal and took longer time. Even you stand above MA can block the GPS signal.

im flying in this location every week, same spot and same starting procedure i will test it today and post results here
2018-5-8
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GDL
First Officer
Flight distance : 1498789 ft
United States
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It may take longer time first after upgrade. Should become normal later.
2018-5-8
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DJI Diana
Administrator
Flight distance : 2408 ft

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GDL Posted at 2018-5-8 23:42
It may take longer time first after upgrade. Should become normal later.

Yes, agree with you.
2018-5-9
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DJI Diana
Administrator
Flight distance : 2408 ft

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LookAt_Wictim Posted at 2018-5-8 22:26
thank you for answer today i will test 3 batteries and let you know

You are welcome, just try it for more times and let us know the update.
2018-5-9
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DJI Diana
Administrator
Flight distance : 2408 ft

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LookAt_Wictim Posted at 2018-5-8 22:26
thank you for answer today i will test 3 batteries and let you know

Hi, have you tested more times and solved the issue or not? Please feel free to let us know your update, thanks!
2018-5-10
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HedgeTrimmer
Captain
United States
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GDL Posted at 2018-5-8 23:42
It may take longer time first after upgrade. Should become normal later.

Perhaps.  
But why is he only getting 8 Satellites after firmware update, when he was originally getting 12 Satellites?

Seems like it would be worth backing out of latest firmware and reverting to what ever version of firmware he was running before.  Then see if slow GPS and missing satellite problem continues.
2018-5-10
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Merchfly
lvl.2
United Kingdom
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Happened to me but after a while it locks on fast now
2018-5-13
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Bob Brown
First Officer
Flight distance : 3772907 ft
United States
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Keep in mind that clouds will also affect  GPS connections.
2018-5-13
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LookAt_Wictim
Second Officer
Flight distance : 2621982 ft
Slovakia
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DJI Diana Posted at 2018-5-10 18:55
Hi, have you tested more times and solved the issue or not? Please feel free to let us know your update, thanks!

Thank you after a few tests now satellites locking fast. For sure i refreshed Fw on mavic air.
2018-5-13
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HendrikJB
Captain
Flight distance : 1554301 ft
South Africa
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FYI the locality has little to do with it unless it is always a bad locality where it is difficult to get satellites.

If you have an App on you mobile device you will see that the GPS Constellation changes throughout the day.  Theoretically this should not happen but it does.

Do a test with your mobile device`s GPS app that shows the distribution of satellites and specifically look for "accuracy" or "error".  If that takes along time to get down to about 2 -3 meters then the constellation is bad and the craft will have a problem to acquire a fix.

In the next 5 pictures look at how the error decreases.  This was done inside my home which means that one should get a much better (smaller) error outside.

FYI I have worked with GPS as part of my job as an exploration geologist virtually everyday.  Thus hopefully I know what I`m talking about.




2018-5-17
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HendrikJB
Captain
Flight distance : 1554301 ft
South Africa
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HendrikJB Posted at 2018-5-17 11:01
FYI the locality has little to do with it unless it is always a bad locality where it is difficult to get satellites.

If you have an App on you mobile device you will see that the GPS Constellation changes throughout the day.  Theoretically this should not happen but it does.

The important numbers as the "Available" (Sats) and the "Used" (Fix) and obviously the "Error".

12/16 means that the device can "SEE" 16 satellites but is "USING" only 12 satellites to fix its position.
2018-5-17
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DJI Diana
Administrator
Flight distance : 2408 ft

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LookAt_Wictim Posted at 2018-5-13 11:17
Thank you after a few tests now satellites locking fast. For sure i refreshed Fw on mavic air.

Sorry for the late response. Glad to know that you have fixed the issue, hope everything is fine. Happy flying.
2018-5-29
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djiuser_iTYmGJ1Ipw3c
First Officer
Flight distance : 4577241 ft
United States
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I can say that I fly from the same area most of the time and I used to have 12 sats locked in less than a minute, now I have 8 and takes about 5 minutes to get to 10. In fact I have to get my air up in the air before i can fly it.
2018-5-30
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