AussieDow
lvl.1
Flight distance : 80115 ft
Australia
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DJI Susan Posted at 2018-5-12 20:54
Dow, I've received your message in PM, thank you so much! We're sorry for the troubles, but it is not suggested to do the test indoors as the drone may enter ATTI mode due to the lack of GPS signal. In ATTI mode, the drone cannot hover or brake. I'll recommend sending the unit in for a fully diagnosis at your earliest convenience. Data analysis will be suggested if the drone is still under the warranty period.
As for the support issue, I'll forward to the management for further review and we'll improve our service, thanks for your feedback.
Hi Susan and thank you for your reply.
The issue that I am having with the drone is primarily due to the flyaway issues, related to the IMU redundancy switch issues and the others as listed as per my email to both you and your support.
I was hoping to get an idea of what was causing these issues, whether it was an underlying issue.
Is there any further information you can give on this?
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