Dear Customers,

In order to provide better service, our phone services, Repair Progress Inquiry and DJI Care Remaining Balance may not be available during this time due to system update. The services are expected to resume at:

Asia: 09:00, May 15, 2018 (GMT+8)
Australia: 11:00, May 15, 2018 (GMT+10)
North America: 18:00, May 14, 2018 (PST)
Europe: 03:00, May 15, 2018 (GMT+1)

Please contact us through support@dji.com if you have any question, we apologize for the inconvenience and thank you for your understanding.

DJI Support
May 14, 2018

"The services are expected to resume at:"
Thank you for informing us, but starting when?

KedDK Posted at 2018-5-14 04:27
"The services are expected to resume at:"
Thank you for informing us, but starting when?

It's probably already undergoing the maintenance.  that's a huge window though

KedDK Posted at 2018-5-14 04:27
"The services are expected to resume at:"
Thank you for informing us, but starting when?

From the time that you called and no one answered.

testing..............

Thanks for the notification