No video feed Since the last firmware update after I power up the Mavic, there is no video feed on my phone. There is no warnings whatsoever on the app (Latest DJI GO 4). I've tried several different orders to startup the drone, i have tried my Samsung Galaxy S5 / S7 / S8 and tried multiple cables in the side in bottom of the RC, I reset the mavric back to default settings and that worked, I went out into the field and took off and video freezes 2 min into my flight, I close the app reopen it and all i have is a black screen with all the other info maps on the screen no warnings.  I have tried disabling cache, reinstalling, rebooting, upgrade/downgrade firmware's changing SD cards to no avail, i have less then 20 mins in the air since new i am very disappointed with this expensive piece of kit.  

Please help me DJI

Did you remove and reinstall dji app? This bug also happened intermittently on several users with latest dji go 4 app. I face with video transmission glitched.

Hi, I'm sorry to hear about the issue that you are experiencing. I'd like to confirm that you are using the Mavic pro, right? If so, could you please show us a screenshot of the home page of the DJI GO4 app, we'll look into it, thanks!

Optimus Prime-Mavic Air Posted at 2018-5-14 23:19
Did you remove and reinstall dji app? This bug also happened intermittently on several users with latest dji go 4 app. I face with video transmission glitched.

Yes I have uninstalled and reinstalled numerous times

DJI Diana Posted at 2018-5-14 23:52
Hi, I'm sorry to hear about the issue that you are experiencing. I'd like to confirm that you are using the Mavic pro, right? If so, could you please show us a screenshot of the home page of the DJI GO4 app, we'll look into it, thanks!

Yes that is correct, this is a screenshot I don't have the RC plugged in at the moment but when I do have it plugged in RC is connected with a green dot.

Padge Posted at 2018-5-15 00:51
Yes that is correct, this is a screenshot I don't have the RC plugged in at the moment but when I do have it plugged in RC is connected with a green dot.

https://www.dropbox.com/s/3843ero1r6c4so6/Screenshot_20180515-204817.png?dl=0

Padge Posted at 2018-5-15 00:56
https://www.dropbox.com/s/3843ero1r6c4so6/Screenshot_20180515-204817.png?dl=0

https://www.dropbox.com/s/wa26rp9g74z5gne/Screenshot_20180503-134059.png?dl=0

Can anyone help me?