Sent my Mavic Pro back for replacement due to gimbal issues, now I find out I need my serial number so dji can transfer my dji care plan. I didn’t take a picture or write it down cause I had the unit less then a week. Anywhere else I can find it?

Thanks!

check on your box, should be there as well

Sent it all back. It went straight back to the Apple store, straight replacement of the entire combo

Check your original purchase of the care refresh. Thsat will have the "first" birds number. OR, might be on your receipts?

You will find the serial number on your DJI account as you would have been required to record it to register for DJI refresh. Contact DJI when you receive the new unit and they will de assign the old unit and register the new serial number. It's fairly straight forward. The only annoying thing is the refresh policy is running whilst you are awaiting registration an cannot be back dated. Hope this helps.

Thanks everyone! I’ll check out all these options this evening when I get home and keep you all posted

DTC709 Posted at 2018-5-15 11:54
Thanks everyone! I’ll check out all these options this evening when I get home and keep you all posted

Hi, I'm sorry to hear about the issue that you are experiencing. Please provide your DJI account that you registered the drone via PM, I'd like to help you check it. Thanks!

You can locate the serial number of the Mavic Pro on the outside portion of the original box the drone came with.

Thanks everyone, found it on my DJI refresh email receipt!