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Histogram and Overexposure not Working
690 21 2018-5-15
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HammikinSkywalk
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Flight distance : 294147 ft
United States
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When trying to enable the Histogram and/or the overexposure feature in the DJI Go app, it does not enable these features in camera view. When going back into the camera settings to check, these two features go back to the "off" status.

Im using a Mavic Air and the Samsung Galaxy 7

Contacted DJI and they had me reinstall the App and factory reset/update the firmware on the drone using DJI Assistant 2. I would like to see who else might be experiancing this issue and if anyone else is having problems with their Go software and HOPEFULLY some smart folks out there that found a workaround. Thanks!
2018-5-15
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M2Wair
Captain
Flight distance : 1004671 ft
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Ireland
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Had the very same issues with the S5 S6 & S7, I changed to ipad mini 4's and no issues with them so retired the Samsungs.  Not helpful, but that was the only solution for me.
2018-5-15
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DJI Elektra
Administrator
China
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Please provide us screenshot of the image screen. What is the version of your app?
2018-5-17
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HammikinSkywalk
lvl.2
Flight distance : 294147 ft
United States
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I borrowed an ipad mini 4 and tried it with my Mavic Air and histogram and zebras worked perfectly. This is an issue with the software and compatibility with my Galaxy 7.
2018-5-22
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HammikinSkywalk
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Flight distance : 294147 ft
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DJI Elektra Posted at 2018-5-17 03:04
Please provide us screenshot of the image screen. What is the version of your app?

I went to post tbe screenshot and realized it was silly to post my screen to proove there was no histogram. My friends ipad mini 4 worked perfectly utilizing the same version of dji go 4 software...
2018-5-22
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DJI Diana
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HammikinSkywalk Posted at 2018-5-22 11:10
I went to post tbe screenshot and realized it was silly to post my screen to proove there was no histogram. My friends ipad mini 4 worked perfectly utilizing the same version of dji go 4 software...

Hi, thank you for your update. This has been forwarded to our engineers for a check, if there is an update, we'll let you know at the first time. Sorry for the inconvenience, if there is any further issue, please feel free to let us know, we're glad to help.
2018-5-23
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devilsBastard
Second Officer
Flight distance : 190637 ft
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Please let me add a similar notice.
Same problem with the actual version of the GO4 app and a Huawei Mate 10 Pro. Enabling or disabling of exposure warning has no result. I want to disable the exposure warning in photo mode, it stays on. After hitting the button 10 times, the software reacts.
2018-6-1
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Landbo
First Officer
Flight distance : 502663 ft
Denmark
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Hi.

Has the same type of camera setup error on my two Android tablets when I operate my Mavic Pro and Phantom 4 Advance. I believe it is due to a programming error in DJIGO4 V4.2.16. Will hope that the next update has those errors removed.

Regards Leif.
2018-6-1
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AirRaider
lvl.1

United States
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Any update on this?  Has anyone got the histogram to display on Android?  I' having the same issue and don't have an iPhone or iPad to try the fix above.
2018-10-27
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djiuser_4D8nWRVq834x
New
United States
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Same problem here with a new s9+. Reinstalled the app. No good.
2018-12-9
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HammikinSkywalk
lvl.2
Flight distance : 294147 ft
United States
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I gave up on this issue. Bought an IPAD mimi. Problem solved.
2018-12-9
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G_Sig
Captain
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Iceland
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HammikinSkywalk Posted at 12-9 14:08
I gave up on this issue. Bought an IPAD mimi. Problem solved.

Works perfectly on all my Android devices Samsung and Acer.
2018-12-9
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HammikinSkywalk
lvl.2
Flight distance : 294147 ft
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That's nice of you to mention. Providing nothing to solve my issue. Thank you for your invaluable knowledge and insight...
2018-12-9
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Pogo33
lvl.1

United States
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I have an issue with the new Smart Controller. The Overexposure works but I cannot get the histogram to come on. Keep on clicking to go on, but when I move back to the primary wind, no histogram and when I go back to the settings it is turned off again.
2-10 14:26
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Nigelpugh7
Second Officer
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Pogo33 Posted at 2-10 14:26
I have an issue with the new Smart Controller. The Overexposure works but I cannot get the histogram to come on. Keep on clicking to go on, but when I move back to the primary wind, no histogram and when I go back to the settings it is turned off again.

Yep We have the same problem with our new smart controller too.

You can enable the histogram, but going back to the main screen it is not there, and going back into the menu it is disabled again.

On our previous Mavic Pro, we also had this issue when using our Crystal Sky screen.

This was fixed by using an iPad mini as the screen first, turning on the histogram, and then going back and using the crystalsky screen the histogram was enabled.

Obviously we can’t do that on this new Smart Controller.

Any ideas ?
2-15 01:03
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Nigelpugh7
Second Officer
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Pogo33 Posted at 2-10 14:26
I have an issue with the new Smart Controller. The Overexposure works but I cannot get the histogram to come on. Keep on clicking to go on, but when I move back to the primary wind, no histogram and when I go back to the settings it is turned off again.

Yep We have the same problem with our new smart controller too.

You can enable the histogram, but going back to the main screen it is not there, and going back into the menu it is disabled again.

On our previous Mavic Pro, we also had this issue when using our Crystal Sky screen.

This was fixed by using an iPad mini as the screen first, turning on the histogram, and then going back and using the crystalsky screen the histogram was enabled.

Obviously we can’t do that on this new Smart Controller.

Any ideas ?
2-15 01:04
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Nigelpugh7
Second Officer
Flight distance : 720508 ft
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If you didn’t read our other post we had to send our smart controller back to dji due to the software hanging.

Well we have our new replacement controller now.

Sadly it has exactly the same issues as the previous one, so the histogram and overexposure settings do not work.

Anyone else have this issue on the smart controller?.
3-29 23:39
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Retlaw
lvl.1
Flight distance : 292 ft
United States
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I just bought a Mavic Air and have the same exact problem. The histogram and overexposure settings do not work with my Galaxy s7. I have a Ipad mini with a chatter screen and I will send it to be fix and see if that is my solution. Thanks for all the info.
4-18 11:29
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Nigelpugh7
Second Officer
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Sorry we forgot to updste our posts on this thread.

Thanks to another user on here, we got a workaround for the problem.

Instead of sliding the slider action button across, stab at it from the left to the right. Instead of pushing/sliding it to the right.

It works for us!
4-19 23:41
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Nigelpugh7
Second Officer
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United Kingdom
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Sorry should have also mentioned that it works on both the over exposure slider and the histogram one too!
4-19 23:42
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Nigelpugh7
Second Officer
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And one more thing to mention, this is on our new latest version of the smart controller too.

4-19 23:43
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Nigelpugh7
Second Officer
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And final point to make, it also works on our CrystalSky monitor with our Inspire 2 as well.
4-19 23:44
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