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Mavic Air Spare Parts
3157 5 2018-5-16
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HendrikJB
Captain
Flight distance : 2132792 ft
South Africa
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I got my Air mashed by wind gust and the front leg broke.

My importer says that no spare parts available for MA yet.  When can we expect such spare parts as I saw another pilot had the exact same problem?
2018-5-16
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msinger
Captain
Flight distance : 228255 ft
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United States
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You can find replacement arms for sale on eBay.
2018-5-16
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Suren
Captain
Flight distance : 13425892 ft
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South Africa
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https://www.ebay.com/itm/Left-Ri ... Sk1NwBWVN66vxw2Pyhw
2018-5-16
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Optimus Prime-Mavic Air
Captain
Flight distance : 568704 ft
Vietnam
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If you have warranty, you can ask your authorized seller send it back to DJI for full inspect and repair. If not, you can order parts from ebay and replace by yourself. Good luck and hope to know you will fly back soon!!!
2018-5-16
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hi, I'm sorry to hear about the accident. It is not recommended to repair the drone yourself, it will void the warranty, what's more, we are unable to ensure the compatibility and the performance. Kindly please contact our support to start a case and send it in for diagnosis: https://www.dji.com/support. Thanks!
2018-5-17
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HendrikJB
Captain
Flight distance : 2132792 ft
South Africa
Offline

DJI Diana Posted at 2018-5-17 01:29
Hi, I'm sorry to hear about the accident. It is not recommended to repair the drone yourself, it will void the warranty, what's more, we are unable to ensure the compatibility and the performance. Kindly please contact our support to start a case and send it in for diagnosis: https://www.dji.com/support. Thanks!

Hi Diana,

Thank you.  I did open a case but ending it in is virtually impossible.  We stay in a country that defies anything that any normal person experiences.  I will have to pay tax to get it out and then pay tax to get it back and that is if I`m lucky for DJI to even receive it.
2018-5-17
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