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Mavic Choppy Video Solution??? Please Help.
4009 27 2018-5-16
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Nathan FW
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There are a lot of complaints aobut the Mavic Pro video quality.  Mine produces very choppy video and yes, all updates have been completed, no wrecks, super fast extreme micro sd card.  On the other hand, there seem to be satisfied customers as well.  HAS ANYONE WITH JUMPY/ CHOPPY VIDEO COME  UP WITH A QUICK AND EASY SOLUTION TO FIX THE PROBELEM?  We intented to us ours to shoot comemrical property for developement projects and my iphone takes better video right now.   
2018-5-16
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Suren
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Are you getting that with the video from the SD card or seeing it on the phone scree? If only on the phone screen what phone are you using Android or Ios? Specify what type of device as well. Are you also using the side port or the usb port at the bottom?
2018-5-16
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Nathan FW
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Hi, Thank you for your quick response.  I am seeing on the iPad Mini and the computer screen.  I also used a video converter to bring it down to normal HD but no change.
2018-5-16
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Nathan FW
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The issue I am having is with the final product.  I cannot use the choppy video file for clients.  This is a mavic pro platinum with standard controller and ipad mini.  The cord is from the side into the ipad mini, not usb.  
2018-5-16
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Suren
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Nathan FW Posted at 2018-5-16 11:09
The issue I am having is with the final product.  I cannot use the choppy video file for clients.  This is a mavic pro platinum with standard controller and ipad mini.  The cord is from the side into the ipad mini, not usb.

So you are saying the choppy video is directly from the SD card? can you upload a sample to you tube and post the link on here
2018-5-16
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Suren
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Nathan FW Posted at 2018-5-16 11:09
The issue I am having is with the final product.  I cannot use the choppy video file for clients.  This is a mavic pro platinum with standard controller and ipad mini.  The cord is from the side into the ipad mini, not usb.

Since you are using the side port as well remove that cable and use the ipad charging cable and connect it to the bottom usb port and do a video and see if it is the same. The cable supplied with the drone sometimes cause this but should not affect the video from the sd card
2018-5-16
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DJI Diana
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Hi there, I'm sorry to hear about the issue that you are experiencing. Could you please check the original videos from the SD card to see if all the original ones have the issue or not? At the same time, you are recommended to provide some samples so that we can check it, thanks!
2018-5-16
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Numero 5
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Italy
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I've this problem of choppy video feed since Dji Go v. 4.2.8 (android)
I've tried everything...
Uninstalled app and clean flash, different USB cable, airplane mode, killed all apps running in background, tried both auto and manual channel, I've tested it in a zone with zero external interferences.
It's definitely a problem of the app.
My telephone is a Samsung galaxy s6 which is listed among the compatible devices
2018-5-17
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Nathan FW
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Thank you everyone for your help.  Please find the link below.  I am determined to find out if this can be solved;  a second Mavic Pro Platinum will arrive tomorrow in order to help compare video and find a solution for great raw drone footage.  Fingers crossed.  

Video:  As you can see, right away the video is choppy with a passing car but panning left and right is the big issue.


2018-5-17
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Numero 5
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Nathan FW it's exactly what I am experiencing!
2018-5-17
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Nate FW Mavic Flyer
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Numero 5 Posted at 2018-5-17 05:34
Nathan FW it's exactly what I am experiencing!

Thank you for the confirmation; it is good to see I am not the only one.   The Mavic Pro Platinum I am using is less than 3 days old, straight out of the box with current firmware on all parts, no wrecks, no damage.  From searches, this is an issue with many but not all of the units.
2018-5-17
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Numero 5
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Mine is a mavic pro (bought 1 year ago) never had such a issue with previous firmwares
2018-5-17
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David Drills
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same problem here...

I read sooo many threads on this problem but it appears that none of them has the solution written.

So I am asking here, did anyone find any solution about choppy footage on the mavic pro 2?

I did several tests

4k or less
24, 25 and 30fps
always doubled the shutter speed using nd filter
tried different sd cards (everyone super ultra fast and dji approved)
tried different computers (and btw is very powerful, I easily edit Red Epic footage) and different smart tv
tried different editing software (premiere, final cut, davinci resolve)
reset the drone

but I always ending with an heavily and unusable footage.

I don't even post the video since the web is full of similar ones.

Has anyone found any solution? I am very annoyed with this problem.

Thank you,

David
4-21 13:50
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eutx9795_
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David Drills Posted at 4-21 13:50
same problem here...

I read sooo many threads on this problem but it appears that none of them has the solution written.

Have you tried to do a reset to factory defaults from DJI Assistant 2?
4-21 14:28
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My Drone Camera & Me
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Nate FW Mavic Flyer Posted at 2018-5-17 06:08
Thank you for the confirmation; it is good to see I am not the only one.   The Mavic Pro Platinum I am using is less than 3 days old, straight out of the box with current firmware on all parts, no wrecks, no damage.  From searches, this is an issue with many but not all of the units.

What are your fps and shutter speed?

Have you tried to do a reset to factory defaults from DJI Assistant 2?
4-21 14:45
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David Drills
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eutx9795_ Posted at 4-21 14:28
Have you tried to do a reset to factory defaults from DJI Assistant 2?

I did not try this one...
Did it happen to you too? Have you tried this and then worked?
4-21 15:21
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David Drills Posted at 4-21 15:21
I did not try this one...
Did it happen to you too? Have you tried this and then worked?

Not to me but to an acquaintance
4-21 16:29
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David Drills
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My Drone Camera & Me Posted at 4-21 16:29
Not to me but to an acquaintance

Done, nothing changed...

I just noticed that even in some famous drone videos I can clearly see this happening.

If you look a this video:
https://vimeo.com/163590531

the first shot has if you look the lines of the white building

even at 1 min and 08 sec, you can see that over the cemetery.

So I am starting to think that is something related to the speed vs the frame rate. If you shoot 24, 25 or 30 fps, if you fly more than a specific speed you'll end up with this effect.

What do you think?
4-22 05:34
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My Drone Camera & Me
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David Drills Posted at 4-22 05:34
Done, nothing changed...

I just noticed that even in some famous drone videos I can clearly see this happening.

Sorry to read that nothing has changed after reseting.

I have watched your video and the issue is strange that happen at so slow speed. I have to make you some obvious questions:

- What are your fps settings and shutter speed settings?, are the same along the whole video?
- What are your timeline settings while editting?
- On retime/resize filter of your editor, are you using the smooth option?
- Are you rendering at the same frate than the timeline and the original clips are?

I use to fly at very different speeds and I don´t have this issue as you. As example, my last video shot with a Mavic 2 Pro

4-22 11:10
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David Drills
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My Drone Camera & Me Posted at 4-22 11:10
Sorry to read that nothing has changed after reseting.

I have watched your video and the issue is strange that happen at so slow speed. I have to make you some obvious questions:

Everything was set properly.

Frame rate was 24fps, timeline was set at 24 fps, export done at 24 fps.

No smooth option or time remapping was applied since it's 24 fps.

I can see that you don't have a strong choppy effect, is your video 50 or 60 fps?

This is a shot I made:

https://www.youtube.com/watch?v=pI00QhEZXmc

when the drone is above the pools and starting the tilt movement, a strong choppy effect is visible (sport mode at fast speed + camera tilt, I think is also pretty normal to have choppy video)

By the way I noticed on thing after watching several drone video online: every 24, 25 or 30 fps drone shot, when the drone speed is over a certain speed, looks choppys, especially on building lines or very steady objects. This is also happen with big drones with Red or Arri camera with it, not just dji drones.
4-22 12:47
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My Drone Camera & Me
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David Drills Posted at 4-22 12:47
Everything was set properly.

Frame rate was 24fps, timeline was set at 24 fps, export done at 24 fps.

My video was shot at 4K 29.97 fps with a Mavic 2 Pro

You have here a fast video shot with a Mavic Pro at 4K 29.97fps, also



As everything is set correctly, it's very strange so I suggest you to open a case with DJI support
4-22 12:57
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David Drills
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My Drone Camera & Me Posted at 4-22 12:57
My video was shot at 4K 29.97 fps with a Mavic 2 Pro

You have here a fast video shot with a Mavic Pro at 4K 29.97fps, also

Yeah, that is very strange... uhm...
Well, thanks for all your tip mate.
Do you have any suggestion on how to open a case with dji?
4-22 13:16
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My Drone Camera & Me
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David Drills Posted at 4-22 13:16
Yeah, that is very strange... uhm...
Well, thanks for all your tip mate.
Do you have any suggestion on how to open a case with dji?

I'm not part of DJI's team or affiliated in any way but you can contact from here https://www.dji.com/es/support. As I'm at Spain I saw the Spanish version, I suppose English one will be https://www.dji.com/support

You're welcome
4-22 13:57
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David Drills
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Thank you very much
4-22 15:11
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David Drills
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I did some research and It is not the drone, drone it’s actually working fine. It’s not about sd card or computer. it is something that any video camera has when its moving fast trough still objects, and it’s called “judder effect”.
It mostly happen when the camera is moving (or panning) over a certain speed, so with drones is more evident because most of the time they are moving very fast and very close to some objects (like trees).
Even top cameras like red or arri has it, it is something related to the fps andthe movement speed, but it all depends to the hertz of the monitor where the video is playing.
You can notice judder effect in every drone video all over the internet or any hollywood’s moovie when the camera is moving or panning. The only place where you won’t get that is on cinema screens because the can select any heatz parameter they want.
This video has a good explanation: https://youtu.be/qAVfIQ2G7Io
Or just google judder effect and you’ll understand everything about it.
4-25 16:35
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djiuser_KZTWyZeTnRfF
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David Drills Posted at 4-25 16:35
I did some research and It is not the drone, drone it’s actually working fine. It’s not about sd card or computer. it is something that any video camera has when its moving fast trough still objects, and it’s called “judder effect”.
It mostly happen when the camera is moving (or panning) over a certain speed, so with drones is more evident because most of the time they are moving very fast and very close to some objects (like trees).
Even top cameras like red or arri has it, it is something related to the fps andthe movement speed, but it all depends to the hertz of the monitor where the video is playing.

I'm having the same choppy video problem but even at slow speeds...did you find any solution?
5-6 12:31
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djiuser_mpwnx1EeDTzj
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Since I am unable to create a new thread I'll post my request here.  Has anyone figured out how to fix poor video quality on the Pro Platinum???   Mine is brand new, I updated the firmware and tried my first flight and was very disappointed in the quality of the video.  The drone is currently set to factory default settings, I haven't changed anything, except the firmware.  I have seen other peoples videos here and they are not as bad as what I am getting.  I'm assuming factory default is set to 4K video, if reducing that to HD quality will fix the problem I can live with that.  And if that will fix it please help me get to that setting so I can change it...or any other setting that will fix it.  The video is saving to the Micro SD card that came with the drone and I have tried the video on 3 different computers, the last one is a high end gaming laptop (ASUS).Here is a link for the video of my first flight  youtu.be/fGnHDUu_8L8    You will have to add https// to the beginning of the link, this forum won't let me post with that...sorry
6-27 16:43
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ArizonaFlyer
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djiuser_mpwnx1EeDTzj Posted at 6-27 16:43
Since I am unable to create a new thread I'll post my request here.  Has anyone figured out how to fix poor video quality on the Pro Platinum???   Mine is brand new, I updated the firmware and tried my first flight and was very disappointed in the quality of the video.  The drone is currently set to factory default settings, I haven't changed anything, except the firmware.  I have seen other peoples videos here and they are not as bad as what I am getting.  I'm assuming factory default is set to 4K video, if reducing that to HD quality will fix the problem I can live with that.  And if that will fix it please help me get to that setting so I can change it...or any other setting that will fix it.  The video is saving to the Micro SD card that came with the drone and I have tried the video on 3 different computers, the last one is a high end gaming laptop (ASUS).Here is a link for the video of my first flight  youtu.be/fGnHDUu_8L8    You will have to add https// to the beginning of the link, this forum won't let me post with that...sorry

Something is more than wrong with your drone. Looks like the quality and steadiness you get from a 50 dollar drone. I can't see this footage coming from a DJI drone without the gimbal being destroyed. If that's a Mavic Plat., then please upload a photo of the front (gimbal).
7-3 17:55
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