TomekPJ
lvl.1
Flight distance : 136549 ft
Poland
Offline
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DJI Mindy Posted at 2018-5-20 20:03
Actually, your location is qualified for the shipping label, and the shipping label will be sent to you within 2 business days, but you have sent in the drone on your own before you received the shipping label, therefore, Elektra tracked the wrong number.
We are sorry to have kept you waiting for the drone to be registered in our system, your situation has been escalated to the local repair team to follow up and speed up the process, hope you will get it back soon.
Hi Mindy! There was no information that Poland is qualified for this - after creating my case there was information to send my drone to specific adress via courier service.
Can You tell me how to get "express support" as it is said in DJi Care Refresh? |
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