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Sharpness Issues
1475 13 2018-5-18
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Gordom Freeman
lvl.1
Italy
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Hi to everyone, I have a problem with my drone(bought in april 2017)
My video doesn't look sharp, it looks like the pixels are smeared.
I never did an upgrade.
If a set up the sharpness the problem is solved? Or is necessary an upgrade?
ex: https://www.dropbox.com/s/i9xdarc9f2eoqyw/_d_1.jpg?dl=0
     https://www.dropbox.com/s/9qsylstlx5babpe/_d_3.jpg?dl=0

Thank you
(Sorry my bad english)
2018-5-18
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Montfrooij
Captain
Flight distance : 2560453 ft
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Netherlands
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Is this a screen grab from a video?
If so, what resolution did you film in?

Yes, there has been an update (I'm not sure when) that improved the video quality.
And yes, you might want to tweak the profile settings. What are you using now?
2018-5-18
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DJI Diana
Administrator
Flight distance : 2408 ft

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Hi Gordom, I'm sorry to hear about the issue that you are experiencing. Could you please provide an original video from the SD card? We'll look into it. For the firmware, we do recommend the latest one, please refer to the tutorial video below to refresh the firmware and then check if it fixes, thanks!

2018-5-18
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Gordom Freeman
lvl.1
Italy
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Montfrooij Posted at 2018-5-18 12:04
Is this a screen grab from a video?
If so, what resolution did you film in?

Hi, thank you for the answer.
Both video 1929x1080 30fps
Camera setting was on Sharpness 0 - AWB - True Color
2018-5-19
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Gordom Freeman
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Italy
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DJI Diana Posted at 2018-5-18 19:40
Hi Gordom, I'm sorry to hear about the issue that you are experiencing. Could you please provide an original video from the SD card? We'll look into it. For the firmware, we do recommend the latest one, please refer to the tutorial video below to refresh the firmware and then check if it fixes, thanks!

https://www.youtube.com/watch?v=HZE-fP28htI&t=8s&index=20&list=PL8-vxWY64sBNLusG0MvxD4Dm-tX4cnvzX

I will try to upgrade
2018-5-19
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DJI Diana
Administrator
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Ok, please try it and keep us in updated. Thanks!
2018-5-19
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Montfrooij
Captain
Flight distance : 2560453 ft
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Netherlands
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Gordom Freeman Posted at 2018-5-19 00:20
Hi, thank you for the answer.
Both video 1929x1080 30fps
Camera setting was on Sharpness 0 - AWB - True Color

That should be good (1080p 30fps)
I know the profile settings can make or break your footage, I have to check what mine are set to when I get it back. (the Mavic)
2018-5-21
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Gordom Freeman
lvl.1
Italy
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Here, there is a clip https://drive.google.com/file/d/ ... En/view?usp=sharing
2018-5-28
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Bob Brown
Captain
Flight distance : 4209662 ft
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United States
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I always shoot Dlog & Post in Davinci Resolve 15 (b3)
Camera Settings: Custom ~ Sharpness + 1 Contrast -1 Saturation -1
Firmware .0100
Filter: PolarPro ND 8 filter for most sun/water shots.
Sample: (sun flare could have been eliminated with one of my shades/oops)


2018-5-28
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Gordom Freeman
lvl.1
Italy
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This clis is amazing, I did last firmware update but the problem is the same, i have to try with sharpness +1
2018-5-30
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davidmartingraf
Captain
Flight distance : 84805085 ft
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If image quality concerns you, try doing a hard reset of your camera and reflash all your firmware then upgrade to the newest and try recording to see if the sharpness improved. There were many discussing when the Mavic Air first came out, it had better image quality than the Pro. After the most recent update, many now say the Pro is a little bit more sharper than the Air?  
2018-5-30
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Gordom Freeman
lvl.1
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Hi everyone, i'm still stuck with my problem
after the last firmware update i have the same problem

this is a fram from the latest video, 1080p 60fps

i need to send my drone to DJI?
2018-7-13
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Flybee
Captain
Flight distance : 2203983 ft
Sweden
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the things in the shadows like trees and stuff are hard to jugde from, show us some other "pieces" which have more contrast. Ie some brighter parts also.
2018-7-13
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Gordom Freeman
lvl.1
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Grass and leaves are weird...
It's really a bad result
2018-7-13
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