Am new to Drones and DJI.
Have a new Mavic Air, hardly flown and never crashed, and the video is blurry (see image), its sometiems clear and then this wave of blurry footage happens for a few seconds every 20 seconds or so.
Hi, I'm sorry to hear about the issue that you are experiencing. Could you please check all the original videos from the SD card to check if all the original ones have the issue or only this one? Thanks!
DJI Diana Posted at 2018-5-18 18:30
Hi, I'm sorry to hear about the issue that you are experiencing. Could you please check all the original videos from the SD card to check if all the original ones have the issue or only this one? Thanks!
Hi Diana, thanks for the reply.
All video
Cheers,
Nigel
Assuming it is microSD card from Mavic Air, at moment I don't know. Perhaps others can help.
If it is microSD card from smartdevice used with GO / GO-4 apps; then it could be result of video transmission problems from drone. In this case, you need to get video from microSD card in Mavic Air.
If it is 4k video, it seems your computer's processing power is not good, it seems computer or the application you use to play video try to convert it in the background and then tries to play. so you are getting the video like blurry.