Rodger575
lvl.1
Flight distance : 14639 ft
United States
Offline
|
I am located in SE New Mexico in the lower Rocky Mountains at 11,000 feet. A place called Timberon, NM, with a population of 237 year round residents. Thanks for the offer. LarBear360 if you were here I would take the help. Feel like a trip?? LOL
Working my way up the replies or posts, I have removed the transit protection and the lense cap. On Power up, the software checks the Gimbal and goes through the test cycle. I also can adjust and calibarat the Gimbal from the remote control using the nob.
ENDOTHERM thanks for the reply. I have cleared the Gimbal and removed all transit items. Still no luck. It does go through the test so the cable is connected, and I would think that after the REPAIR CENTER had the unit, they would have checked the connection as well, but I think they missed it. You see the BAD PART is that I have a complete skin on the drone. When I sent it to repair, they said they "removed and replaced the main board". PROBLEM they sent the done back and the "SKIN" was NOT cut or removed from the drone and it covers every screw. Now how did they do that? LOL
No one that I have found in this area with a drone. LOL Alamogordo NM (First Atomic Bomb explosion) is the nearest large town of about 16,000. I posted on Facebook, but now I am going to try Holloman AFB to see if some of the "young guys" may have the toys. Thanks ALABAMA for the suggestions.
MARK THE DROANER it shows the antenna are fine. The Phantom 3SE has a single stick on the back. I am standing about 10 feet from the unit or it sits on my desk as I lay in bed and gives the error message. I downloaded the Android version of DJI Go today and got a Green Bar Satelite Ready to Fly, however still had NO Video. I get the Gimbal error, even though the gimbal has full motion and control from the remote control. I have removed the props and I can fire up the motors, move forward and backward or side to side as well as use auto take off and RTH . So this indicates everything is linked and working, however there is no video transmission from the drone to the IPad Mini 4.
Working my way up the replies or posts, I have removed the transit protection and the lense cap. On Power up, the software checks the Gimbal and goes through the test cycle. I also can adjust and calibarat the Gimbal from the remote control using the nob.
DJI Elektra I have followed the FIRMWARE Update procedure last month. THAT WAS NOT THE PROBLEM. I followed the instructions that DJI Repair sent to me, which were the same as the video. My Firmware was the latest and up to date. Once I did this and told them it did not help, the agent told me to send the Drone in for a repair and UPDATE. I did that and got it back. THEY DID NOTHING to repair my unit and that is why I have asked about ESCALATING my problem 9 Minutes flight time. No crashes, No hard landings. 1300 feet total distance. The flight log was destroyed during the update procedure. The Controler is communicating with the Drone as you can see in my responses.
I have 15 pages of emails that Support sent to me in the last 60 days. Do you keep them on file? You should be able to look at the HISTORY by the CASE NUMBER and be able to have me do something new rather than start over with the steps each time.
DJI has really been a disappointment with this problem. HOWEVER each tech always ask me to COMPLETE THE SURVEY AND GIVE THEM A HIGH RATING.
I would love to be able to tell a SUPERVISOR about my story with a simple repair. Thanks to all of you that have responded on my post, I only hope that someday I can help you with a problem as well.
Rodger 575
|
|