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SD card error
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APK
lvl.1
Flight distance : 217 ft
United States
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Hey guys. I have a new Phantom 3SE. I have tried 3 sd cards and mutiple formats but cannot get any results. I get sd error, and cannot format from pc to drone nor thru DJI. Bout ready to pack it up and return. No photo of video. Any advice, i could sure use it. Thanks AK
2018-5-21
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ALABAMA
Captain
Flight distance : 10442687 ft
United States
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How large is the card and what kind?
2018-5-21
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APK
lvl.1
Flight distance : 217 ft
United States
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I have a 2,32,and 64gb. Sandisc extereem pro
2018-5-21
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APK
lvl.1
Flight distance : 217 ft
United States
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ALABAMA Posted at 2018-5-21 12:43
How large is the card and what kind?

I have tried a 2, 32,64gb sandisk extreem pro
2018-5-21
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ALABAMA
Captain
Flight distance : 10442687 ft
United States
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Try formatting the 32 thru the app.
2018-5-21
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APK
lvl.1
Flight distance : 217 ft
United States
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ALABAMA Posted at 2018-5-21 13:07
Try formatting the 32 thru the app.

I did. it will not format cause card is not recognized.
2018-5-21
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ALABAMA
Captain
Flight distance : 10442687 ft
United States
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APK Posted at 2018-5-21 13:10
I did. it will not format cause card is not recognized.

I would send the drone back then.  That card should be working.
2018-5-21
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APK
lvl.1
Flight distance : 217 ft
United States
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ALABAMA Posted at 2018-5-21 13:29
I would send the drone back then.  That card should be working.

Yep, i think i have tried just about everything. Got it at Best Buy. Return it .
2018-5-21
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Labroides
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Flight distance : 9991457 ft
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Australia
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APK Posted at 2018-5-21 13:57
Yep, i think i have tried just about everything. Got it at Best Buy. Return it .

Have you checked the cards in your computer?
Do they work there?
2018-5-21
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sky wombat
Captain
Flight distance : 1444049 ft
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So 3SE turns on but you see no picture ?  Do you get SD card error message & what does it say?
2018-5-21
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RicardoGray
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Flight distance : 4356421 ft
United States
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APK Posted at 2018-5-21 13:57
Yep, i think i have tried just about everything. Got it at Best Buy. Return it .

I would return it too. Best Buy is normally pretty good about that. Maybe even take it out of the box and show them...………..also might consider asking if you could verify the exchanged one in the store is working to make sure all is good.
2018-5-21
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DJI Susan
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So sorry to hear the troubles. I'll also recommend to start a case and send the unit in for diagnosis.
2018-5-21
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APK
lvl.1
Flight distance : 217 ft
United States
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DJI Susan Posted at 2018-5-21 18:25
So sorry to hear the troubles. I'll also recommend to start a case and send the unit in for diagnosis.

Thanks everyone for your input. I returned it yesterday. They had none in stock, so i have to wait till they ship me a new one.  AK
2018-5-23
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RicardoGray
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Flight distance : 4356421 ft
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APK Posted at 2018-5-23 15:15
Thanks everyone for your input. I returned it yesterday. They had none in stock, so i have to wait till they ship me a new one.  AK

Glad to hear they were willing to work with you!
2018-5-25
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