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RC signal problems
536 1 2018-5-26
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GregP271
lvl.1
Flight distance : 7686
United Kingdom
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GregP271
lvl.1
Flight distance : 5406



United Kingdom
Online





I have recently bought the Mavic Pro, all was well until I realised that it was normal for the RC to lose signal with the aircraft when it was more than 100 metres away. In normal flight mode I wouldn’t be flying the aircraft that far away but the other evening got for 250 metres away and it lost contact and returned home. A friend has same Mavic and he got his aircraft over 450 metres away in the same location and no issue. I have attached flight data. First one is mine second is friends flight. Any clue why my RC and Mavic loses contact at this distance. For your information I have updated ted firmware on Mavic and RC unit.
Any suggestions welcomed. Thanks


https://app.airdata.com/main?share=kKYXio

https://app.airdata.com/main?share=VDPTJp





2018-5-26
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DJI Thor
Administrator
Flight distance : 4146
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Greg, I suggest trying to change different open areas for flying, before starting a flight, please also try to check the transmission settings and select a signal with less interference. Besides, RC antennas position is also important. Try to adjust the antennas direction accordingly. You can also try to refresh the latest firmware of the drone.
If the steps don't help, is the drone crashed before? Check if the RC or drone is broken, for example, confirm whether the drone crash before, make sure the antennas are undamaged. If yes, I suggest sending the drone in for diagnosis. Please contact our support for a further help: http://www.dji.com/support
2018-5-27
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