FlyaDrone
 lvl.2
Flight distance : 188750 ft
United States
Offline
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@DJI Tony your suggestions did not work even though DJI assistant has recently been upgraded. This is supposed to be the DJI cinematography flagship aircraft for professional videographers, and many pilots have been requesting POI for over a year. Now that we get DJI to deliver POI for the I2, the camera gimbal becomes erratic. And to add insult to injury DJI releases the broken FW with a cannot roll back limiter for this version. I really do empathize with the complexities associated with DJI's ability to manage the ever expanding number of modules and rev. version control in their SW makes, but it is their responsibility to maintain QC in their software. Unfortunately either the technology march forward is too fast of a pace to keep up or their engineering department has never put forth much effort to buy state of the art SW creation and management tools? After watching DJI release several different versions of FW over the past couple of years, it would be my opinion that their SW engineers never implemented a software creation and management protocol which has been adhered to. There are more sophisticated electronics products on the market with much more complex FirmWare and Software than these aircraft and their systems seem to run fine with far fewer bugs encountered. I have so far had very good support from DJI and I do believe that they try to deliver bug free product. But DJI has a luxury of over several hundred thousand SoftWare BETA testers throughout the world, which they do not seem to hold in high esteem. Actually I do believe that DJI takes advantage of their customers in that upon release of problematic FirmWare the engineering department does not seem to respond favorably to reported problems. POI for the I2 18months late and then broken too. From the outside looking in it seems that DJI does not use any customer feedback to elevate priority schedules to address specific problems, esp. those problems that they create should be held at the highest level of resolution. We shall see if these issues get remedied in a timely manner. For all intent and purposes filming with an Inspire 2 has been dramatically impacted and or derailed by this gimbal problem, so let us hope it does not take 18 months to get a new release that is stable. Oh and it also happens on the M200 with X5S configuration too.
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